AI & Automation Operations Lead

NBCUniversal; Colorado; Hybrid; USD 115,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Other discounts

Job summary

NBCUniversal is seeking an operational leader to oversee the implementation of AI capabilities within Global Media Operations. The role will deploy AI-driven technologies to reduce manual touchpoints, improve productivity, and support 24x7 operations across our GMO.

The candidate should have 8+ years in media with experience delivering complex operational or automation projects, strong PM and executive communication skills, and a background in television, film, or digital media distribution.

Qualifications

• Bachelor’s degree in a media-related field.
• 8+ years of relevant media ops or automation project delivery.
• Strong ability to translate initiatives to business value.
• Experience with TV, film, or digital distribution.

Responsibilities

• Identify and prioritize AI and automation opportunities within GMO by defining problem statements, clarifying jobs-to-be-done, quantifying current costs, and articulating a clear value proposition in alignment with our LRP
• Translate priority use cases into actionable requirements and build workflows and skills within approved platforms
• Lead the end-to-end delivery of AI and automation solutions across the project lifecycle
• Lead the operational rollout of AI solutions, including SOP development, user training, and adoption measurement
• Partner cross-functionally with Product, Engineering, and other O&T teams to deliver integrated, scalable, and secure AI solutions aligned to NBCUniversal’s enterprise governance standards
• Engage external vendors to scope AI and automation solutions, while maintaining strong relationships to stay current on evolving capabilities
• Act as a liaison to NBCUniversal’s Enterprise AI organization to leverage training, accelerators, and best practices while contributing to broader AI enablement initiatives
• All other duties as assigned

Skills

Executive communication

Workflow documentation

Project management

Product roadmaps

Media distribution knowledge

Education

Bachelor’s degree in a media-related field

Tools

Lucidchart

Airtable

Smartsheet

Microsoft Office 365

Job description

NBCUniversal is seeking an operational leader to oversee the implementation of AI capabilities within Global Media Operations. The role will deploy AI-driven technologies to reduce manual touchpoints, improve productivity, and support 24x7 operations across our GMO.

The candidate should have 8+ years in media with experience delivering complex operational or automation projects, strong PM and executive communication skills, and a background in television, film, or digital media distribution.