AI Automation Engineer with sales driven environment

Delta System & Software, Inc.; Irvine (CA); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Delta System & Software, Inc. is seeking an AI Automation Engineer to design and deploy intelligent workflows across our portfolio. You will build practical AI systems that automate repetitive tasks and free up teams for high-value decisions.

You will work with executive leadership to align automation with business goals, and you will embed AI across internal processes while ensuring governance and security standards.

Qualifications

• Experience building AI automation workflows in a sales-driven environment.
• Ability to design end-to-end AI solutions that integrate with email, CRM, and support platforms.
• Strong collaboration with executives and operational teams to map and optimize processes.
• Knowledge of healthcare privacy regulations (HIPAA) is a plus.

Responsibilities

• Design and build AI automation workflows using Claude and related tools.
• Develop systems that connect AI with email, CRM, forms, databases and internal operations.
• Create monitoring and exception-handling workflows to prevent operational failures.
• Train teams and create runbooks to enable adoption across departments.

Skills

AI workflow design

Stakeholder engagement

Cross-functional collaboration

Education

Tools

Claude

CRM integrations

Job description

This position requires somebody who has good experience in AI workflows in a sales driven environment.

Remote Role with occasional onsite work at Irvine, CA

Position Summary

Client is seeking a skilled AI Automation Engineer to build and deploy intelligent workflows across our portfolio of companies. In this role, you will be a hands-on builder creating practical AI systems that automate and streamline functions for internal teams. You'll work directly with executive leaders to eliminate repetitive administrative work, streamline processes, and give teams more capacity to focus on high-value, judgment-heavy decisions. This is a unique opportunity to shape how a growing healthcare company leverages AI for operational excellence.

Key Responsibilities

AI Workflow Development & Implementation

• Design and build custom AI automation workflows using Claude and related tools
• Create end-to-end systems that integrate AI with email, CRM, customer support platforms, forms, databases, and internal operations
• Develop intelligent agents and automations that handle patient intake, assignment workflows, email triage, form processing, and reporting
• Build monitoring systems and exception-handling workflows to catch failures before they impact operations

Stakeholder Engagement & Process Optimization

• Partner with operational leaders to map workflows, identify pain points, and prioritize automation opportunities
• Conduct interviews and working sessions with end users to understand their day-to-day challenges
• Translate complex, messy real-world processes into reliable, scalable AI systems
• Embed with teams during implementation to understand workflows firsthand and iterate based on feedback

Deployment & Team Enablement

• Train teams on new AI workflows and provide ongoing support for adoption
• Create documentation and runbooks for teams to manage and optimize their AI automations
• Monitor system performance and continuously improve automations based on usage and feedback
• Iterate on systems over time as business needs evolve

Compliance, Security & Governance

• Build safeguards and review layers into AI workflows, especially for sensitive or regulated operations
• Ensure all automations comply with HIPAA, data privacy, and healthcare regulations
• Implement proper access controls, audit trails, and approval workflows
• Document architecture, logic, and decision-making in AI systems for accountability and compliance

Travel to support other business leaders' AI automation workflows is expected to be approximately 25%, including overnight travel as required.