AI Automation Engineer

ClosedLab Computer Science & Engineering LLC; United States; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

ClosedLab Computer Science & Engineering LLC is hiring a software engineer to design and ship AI assistants and multi-step agent workflows. This role is remote within the US and requires hands-on experience with Python or TypeScript and LLM APIs.

You will build retrieval pipelines with citations, integrate AI with CRMs and documents, and create evaluation sets to monitor quality, latency, and cost. In the first 90 days, you’ll ship an assistant improvement, lead an agent workflow for a client,

Qualifications

• 3+ years of software engineering in Python or TypeScript.
• Hands-on experience with LLM APIs and tool calling.
• Understanding of retrieval, prompting, and evaluation.
• Production mindset: logging, retries, and error handling.

Responsabilités

• Design and ship AI assistants and multi-step agent workflows.
• Build retrieval pipelines with citations and access controls.
• Create evaluation sets and monitor quality, latency, and cost.
• Integrate AI with CRMs, phone systems, email, and documents.
• Design human-approval steps for consequential actions.
• Explain trade-offs to clients in plain language.

Connaissances

Python/TypeScript

LLM APIs

Tool calling

Retrieval prompts

Outils

Agent frameworks

Citations pipelines

Description du poste

Build assistants, agent workflows, and retrieval systems that do real work inside client businesses — safely and measurably.

Engineering Remote (US) Full-time [Salary or rate range]

Design and ship AI assistants and multi-step agent workflows

Build retrieval pipelines with citations and access controls

Create evaluation sets and monitor quality, latency, and cost

Integrate AI with CRMs, phone systems, email, and documents

Design human-approval steps for consequential actions

Explain trade-offs to clients in plain language

What you bring

3+ years of software engineering in Python or TypeScript

Hands‑on experience with LLM APIs and tool calling

Understanding of retrieval, prompting, and evaluation

Production mindset: logging, retries, and error handling

Nice to have

Voice or SMS agent experience

MCP or agent framework experience

What success looks like.

FIRST 90 DAYS

• DAYS 1–30

  Learn

  Ship a first assistant improvement and review our evaluation sets.

• DAYS 31–60

  Own

  Lead an agent workflow for a client from design to launch.

• DAYS 61–90

  Improve

  Raise measured quality on a production assistant.

ClosedLab is an equal opportunity employer.