AI Application Administrator, Information Services

University of Missouri-Kansas City; Kansas City (MO); On-site; USD 65,000 - 80,000; Full time

Job summary

University of Missouri-Kansas City is seeking an Application Administrator Specialist to oversee enterprise AI platforms, including Copilot, ChatGPT Enterprise, Gemini, and Claude, coordinating adoption and training across faculties.

You will work with Information Security and Compliance to assess risks and enable secure AI use, maintain configurations, licenses, and access, and develop role-based learning materials.

Qualifications

• Administer and support enterprise AI platforms and services.
• Configure, maintain, and monitor AI application settings, licenses, and access controls.
• Evaluate new features, releases, and roadmap updates from AI vendors.
• Coordinate testing, pilot programs, and feature rollouts.
• Maintain documentation, standards, and operational procedures for AI platforms.
• Partner with Information Security and Compliance teams to assess risks and controls.
• Recommend which AI features, plugins, connectors should be enabled or restricted.
• Develop, deliver, and assess AI training programs for faculty and staff.

Responsibilities

• Provide consultation and support for users adopting AI tools.
• Measure adoption and identify opportunities to increase utilization.

Skills

AI platform administration

Licensing & access

AI feature evaluation

Pilot testing coordination

Documentation & procedures

Security & Compliance collaboration

Training program development

User support for AI tools

Adoption training

Tools

Microsoft 365 Copilot

ChatGPT Enterprise

Google Gemini

Claude

Job description

Hiring Department

UMKC Information Services, department of Support Services

Job Description

This professional information technology position is responsiblefor the administration, coordination, adoption, and trainingresources and assessment of enterprise AI platforms, including butnot limited to Microsoft Copilot, ChatGPT, Google Gemini, andClaude.

This role serves as the organization's primary AI applicationsubject matter expert, staying current on emerging capabilities,vendor roadmaps, licensing options, security considerations, andbest practices.

The position works closely with many groups, including InformationSecurity, Compliance, and unit stakeholders to evaluate AIfeatures, determine appropriate enablement strategies, and driveeffective adoption through training, communication, and usersupport.

Minimum Qualifications

• Administer and support enterprise AI platforms andservices.
• Configure, maintain, and monitor AI application settings,integrations, licenses, and access controls.
• Evaluate new features, releases, and roadmap updates from AIvendors.
• Coordinate testing, pilot programs, and feature rollouts.
• Maintain documentation, standards, and operational proceduresfor AI platforms.
• Partner with Information Security and Compliance teams toassess risks and controls.
• Recommend which AI features, plugins, connectors, andcapabilities should be enabled, restricted, or disabled.
• Monitor emerging AI risks and recommend mitigationstrategies.
• Develop, deliver, and assess AI training programs for facultyand staff.
• Create role-based learning materials, guides, FAQs, videos, andworkshops.
• Promote responsible and effective AI usage across theorganization.
• Provide consultation and support for users adopting AItools.
• Measure adoption and identify opportunities to increaseutilization.

Preferred Qualifications

• Experience with Microsoft 365 Copilot, ChatGPT Enterprise,Google Gemini, Claude, or comparable AI platforms.
• Experience with professional development/developing trainingresources in information technologies.
• Knowledge of AI governance, security, privacy, and compliancepractices.
• Experience in higher education, government, or other regulatedenvironments.

Anticipated Hiring Range

The anticipated hiring range for this position has been establishedas $65,000 to $80,000 annually.

Salary is determined by a variety of factors, including but notlimited to, the individual’s particular combination of education,skills, and experience, as well as organizationalrequirements.

Your total compensation goes beyond the number on your paycheck.The University of Missouri provides generous leave, health plans,and retirement contributions that add to your bottom line.

Grade: GGS 10

University Title: APPLICATION ADMINISTRATOR - SPECIALIST

To review the University of Missouri’s Staff Compensation Structureyou can view the Job Code detail page. Internal applicants candetermine their university title by accessing the Talent Profiletile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Community Information

Kansas City offers the best of both worlds—a vibrant, urbancommunity with Midwestern appeal. The city’s rich history and itsmodern-day, innovative thinking come together to create an eclecticgroup of neighborhoods that offer a little something for everyone.From thriving arts districts, an energetic downtown nightlife,casual to upscale shopping and champion sports teams, you will haveno problem making yourself at home. Of course, one of Kansas City’sbiggest claims to fame is its food, especially its world-famousbarbecue. Foodies will delight in the culinary scene foundthroughout the city. Ranging from award-winning chefs to cozy pizzajoints, Kansas City definitely is not lacking any flavor.

UMKC’s campuses are conveniently nestled in the middle of all theaction. Volker Campus is just minutes from the legendary CountryClub Plaza, perfect for shopping or restaurants for lunch orafter-work happy hours. Surrounded by hip neighborhoods andeateries, the Health Sciences Campus is located downtown nearUniversity Health Truman Medical Center and Children’s MercyHospital.

UMKC is proud to be “Kansas City’s university,” and the campus andits people celebrate all the characteristics of the surroundingcommunity. To learn more about life in Kansas City and find moreresources, visit VisitKC.com.

Benefit Eligibility

This position is eligible for University benefits. As part of yourtotal compensation, the University offers comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses.

For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website athttps://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity& Title IX at 816-235-6910.