AI Agent Performance & Operations Analyst

Crossing Hurdles; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Crossing Hurdles is seeking an operations-focused professional to run realistic task simulations, evaluate AI agent behavior, and ensure comprehensive documentation.

You will assess performance across scenarios such as billing, returns, bookings, and forms, and provide concrete feedback. The role includes participating in resume evaluation and interview stages via LinkedIn Easy Apply.

Qualifications

• Experience in engineering, business management, or office/operations.
• Experience using AI in daily life.
• Detail-oriented with strong instruction-following and documentation skills.

Responsibilities

• Run real-life scenarios such as bills, returns, email follow-ups, bookings, shopping, groceries, travel, and forms.
• Approve or stop the AI agent at key steps during task execution.
• Screen record every attempt to ensure accurate documentation.
• Score each run based on completion, quality, control issues, satisfaction, and time.
• Share clear written feedback on the agent experience.

Skills

Engineering

Business management

Office operations

AI in daily life

Job description

Crossing Hurdles is seeking an operations-focused professional to run realistic task simulations, evaluate AI agent behavior, and ensure comprehensive documentation.

You will assess performance across scenarios such as billing, returns, bookings, and forms, and provide concrete feedback. The role includes participating in resume evaluation and interview stages via LinkedIn Easy Apply.