AI Ad Campaigns & Customer Ops Specialist

Ocupacao; United States; Remote; USD 14,000 - 19,000; Full time

Benefits offered by this job

Health Insurance

On-Site Health & Wellness

Fully Assured Relocation

Legal & Visa Support

Annual Home Flight

Language & Culture

Private apartment housing

Career Growth

Training & onboarding

Job summary

Ocupacao in Lisbon, Portugal, is seeking an Operations Customer Expert to provide high-quality support for AI tools and paid digital marketing campaigns. The role includes ad setup assistance, billing management, and user guidance across multiple channels, with a focus on fast resolution of access issues.

Candidates should be fluent in English, have at least 6 months in digital marketing or online advertising, and show a passion for software and AI innovation.

Qualifications

• Fluent or native-level written and spoken English.
• At least 6 months of experience in digital marketing campaigns, paid ads, or online advertising management.
• Strong technical aptitude, fast learner, and passion for software and AI innovation.

Responsibilities

• Deliver high-quality, reactive support across multiple channels to consumers and business users of AI tools.
• Assist users with ad & campaign setups, billing, and account management.
• Troubleshoot access issues and guide users through new features.
• Provide clear guidance to maximize use of AI tools for campaigns.

Skills

English fluency

Digital marketing

Paid ads

Job description

Ocupacao in Lisbon, Portugal, is seeking an Operations Customer Expert to provide high-quality support for AI tools and paid digital marketing campaigns. The role includes ad setup assistance, billing management, and user guidance across multiple channels, with a focus on fast resolution of access issues.

Candidates should be fluent in English, have at least 6 months in digital marketing or online advertising, and show a passion for software and AI innovation.