Agronomy Billing Specialist

Mid Kansas Coop; Drexel (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

A regional agricultural cooperative in Missouri seeks a responsible professional for invoicing agronomy transactions. This role includes managing work orders, customer assistance, and maintaining records, predominantly using Microsoft Dynamics GP and AgWorks software. Ideal candidates should possess strong attention to detail, customer service skills, and knowledge in agricultural products. A high school degree with accounting experience is required. The position offers a climate-controlled office environment and teamwork opportunities.

Qualifications

• Current knowledge of agronomy billings software is essential.
• Detail-oriented with excellent accuracy in data entry.
• Able to work independently with minimal supervision.
• Attention to detail and ability to work independently with minimal supervision.
• Strong data entry skills and ability to handle customer inquiries professionally.
• Ability to lift up to 50 pounds occasionally.
• Willingness to adapt to change and complete assigned tasks.

Responsibilities

• Invoicing work orders for agronomy products.
• Entering invoices and performing account maintenance.
• Greeting and assisting customers in a professional manner.
• Receiving/transferring of agronomy inventory within AgWorks/GP for vendor deliveries or intercompany transfers.
• Assist with agronomy inventory reconciliations.
• Assist with orders over the phone for agronomy services.
• Work with customers to resolve billing problems and report issues to the Agronomy Operations Manager.
• Attend training sessions and complete special projects as directed by Manager.

Skills

Microsoft Dynamics GP/AgWorks

Microsoft Office

AgTrax software

Ability to deal with emotional customers

Data entry skills

Attention to detail

Phone and in-person reception

Education

High school degree with two years of college level accounting or equivalent experience

Equivalent accounting experience

Tools

Personal protective equipment

AgTrax

Microsoft Dynamics GP

Excel

Job description

JOB SUMMARY

This position is responsible for invoicing all agronomy transactions. Additional responsibilities may include: filling out work orders, copying maps, taking customer orders, filing, taking messages for the Agronomy Operations Manager or other agronomy department staff, and assisting with Cooperative Finance program questions (CFA). This position will also assist the Agronomy Operations Manager with report preparation and office documents. This employee will frequently be the first contact for customers calling in to the office or walking into the office. They are expected to conduct their responsibilities in a professional manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and provide outstanding customer service. This employee will maintain a positive attitude that promotes team work within the entire cooperative and a favorable image of the cooperative.

ESSENTIAL QUALIFICATIONS

1. Current knowledge of Microsoft Dynamics GP/AgWorks software pertaining to agronomy billings.
2. Current knowledge of Microsoft Office and AgTrax (grain) software also beneficial.
3. Knowledge of seeds, chemicals, and fertilizer products.
4. Able to work independently with minimum supervision.
5. Must be accurate and detail oriented.
6. Computer and data entry skills.
7. Ability to react to change productively and handle other essential tasks as assigned.
8. Ability to deal with emotional customers and help resolve complaints.
9. Frequently lift or move 20 pounds and occasionally lift or move 50 pounds.

PERSONAL PROTECTIVE EQUIPMENT

Appropriate personal protective equipment in restrictive areas.

REQUIRED EDUCATION AND/OR EXPERIENCE

A high school degree with two years of college level accounting or equivalent experience.

JOB REQUIREMENTS

1. Perform GP/AgWorks accounting for all locations assigned including invoicing work orders for custom applications and agronomy products.
2. Give out prices for agronomy products to callers.
3. Enter invoices and perform account maintenance for agronomy transactions in an efficient and accurate manner.
4. Receiving/transferring of agronomy inventory within AgWorks/GP for vendor deliveries or intercompany transfers.
5. Assist with agronomy inventory reconciliations.
6. Assist with orders over the phone for agronomy services.
7. Greet customers promptly and courteously with a friendly smile and answer incoming calls in a professional and courteous tone. Assist walk in customers. Thank all customers for their business.
8. Work with agronomy customers to resolve billing problems and report any problems to Agronomy Operations Manager.
9. Actively work to increase personal knowledge and skills.
10. Attend training sessions as directed by Manager.
11. Complete special projects assigned by Manager.

WORKING CONDITIONS

Job involves work inside a climate-controlled office atmosphere.