Agriculture Technology Technician - Specialist in Training

Duncan-Parnell Inc.; Cordele (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement Plan

Paid Parental Leave

Job summary

Duncan-Parnell Inc. in Cordele, GA seeks motivated individuals for the Agriculture Technology Technician training program. This 12–18 month comprehensive program prepares you for a career as a Technical Account Specialist, Product Specialist, or Integration Specialist, focusing on precision agriculture technology.

Candidates should have a high school diploma or GED, a valid driver's license, and a strong mechanical aptitude. Benefits include medical, dental, life insurance, and a 401(k) retirement plan.

Qualifications

• Ability to lift 50 pounds and work in all weather conditions.
• Previous customer service or technical support experience is preferred.
• Commitment to complete the full 12-18 month training program.

Responsibilities

• Assist experienced specialists with equipment installations and field calibrations.
• Conduct preventive maintenance visits and system health checks.
• Support customer satisfaction initiatives and follow-up activities.

Skills

Mechanical aptitude

Problem-solving skills

Communication skills

Basic computer proficiency

Education

High school diploma or GED equivalent

Associate degree in Agriculture or related field

Tools

GPS technology

Precision agriculture equipment

Job description

Position Summary

We are seeking motivated individuals to join our Agriculture Technology Technician training program, the gateway to a rewarding career in precision agriculture technology. This comprehensive 12–18-month program prepares you to become a certified specialist in one of three career tracks: Technical Account Specialist, Product Specialist, or Integration Specialist. Through hands‑on training, mentorship, and progressive skill development, you’ll learn to support farmers in implementing cutting‑edge technology solutions while building the foundation for a lucrative career in agricultural technology.

Key Responsibilities

Service Delivery & Field Support

• Assist experienced specialists with equipment installations, system configurations, and field calibrations
• Perform basic troubleshooting and diagnostics on precision agriculture equipment including GPS receivers, displays, and control systems
• Conduct preventive maintenance visits and system health checks under supervision
• Document all service activities, maintaining accurate records of billable hours and work performed
• Support data collection and analysis services for farming operations

Professional Development & Training

• Complete structured training modules covering precision agriculture fundamentals, GPS/GNSS technology, and data management
• Attend manufacturer certification programs for major platforms (John Deere, Climate FieldView, Ag Leader, etc.)
• Shadow senior specialists during customer interactions to learn consultative selling and relationship management
• Study product specifications, technical documentation, and industry best practices
• Participate in hands‑on skills labs and simulation exercises

Customer Support & Relationship Building

• Participate in customer meetings to understand farming operations and seasonal workflows
• Assist with basic customer training on equipment operation and best practices
• Respond to technical inquiries under supervision, learning to communicate complex concepts clearlyBuild relationships with farming customers, understanding their unique challenges and goals
• Support customer satisfaction initiatives and follow‑up activities

Training Program Progression

Phase 1: Foundation – Company orientation, safety certification, agriculture technology overview, basic tool proficiency, and initial field observation. Complete fundamental training modules and shadow 10+ service calls.

Phase 2: Skill Building – GPS/GNSS principles, display systems training, basic troubleshooting techniques, and assisted service calls. Complete 25+ assisted calls and achieve 250 billable hours while earning platform certifications.

Phase 3: Applied Learning – Independent simple repairs, data management basics, customer training delivery, and sales observation. Complete 10+ solo service calls, achieve 400 total billable hours, and select your specialist track.

Phase 4: Specialization – Track‑specific advanced training, complex troubleshooting, account management shadowing, and transition preparation. Complete specialist prerequisites, achieve 600+ billable hours, and prepare for Level 1 Specialist role.

Minimum Requirements

• High school diploma or GED equivalent
• Valid driver's license with clean driving record (must be insurable)
• Ability to lift 50 pounds and work in all weather conditions
• Basic computer proficiency (email, web browsing, data entry)
• Strong mechanical aptitude and problem‑solving skills
• Excellent verbal and written communication skills
• Willingness to travel within assigned territory (overnight travel may be required)
• Commitment to complete the full training program

Preferred Qualifications

• Associate degree in Agriculture, Agricultural Technology, Agronomy, or related field
• Farm background or hands‑on agricultural experience
• Experience with GPS technology, precision agriculture equipment, or farm machinery
• Previous customer service or technical support experience
• Participation in FFA, 4‑H, or agricultural education programs
• Basic electrical or mechanical troubleshooting experience

Benefits

• Medical, dental, vision, life, and long‑term disability insurance available
• Medical and dependent care FSA or HSA
• 401(k) Retirement Plan
• PTO and Holidays
• Paid Parental Leave

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.