Agriculture Tech Support Specialist

Canadian Health Systems Inc.; Colorado; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

CHS has an exciting opportunity to join the enterprise customer service team as a Technical Customer Support Representative. The role focuses on enabling customer access to portals, processing account changes, and resolving inquiries across billing, contracts and deliveries.

This position may be placed within our Colorado business unit in Yuma, CO, offering growth in a dynamic, customer-focused environment. Strong communication skills and familiarity with MS Office are valued.

Qualifications

• 1+ years of experience in Customer Service and Technical Support.
• High School diploma or GED.
• Spanish language reading/writing preferred.

Responsibilities

• Onboarding & Customer Portal Support: Initiate new customer set up and portal access; monitor setup; initiate account changes (bank details, address) as needed; provide guidance for doing business with CHS and using digital tools.
• Contracting & Order Support: Provide customers with posted bids and price sheet quotes; ensure policy compliance; manage signatures and contract amendments; handle pricing and billing inquiries.
• Billing & Grain Payment Inquiries: Address inquiries about payments, balances, and reprinting documents; assist with applying payments.
• Disputes & General Support: Handle disputes including delivery, invoices, pricing and quality; assist with wait times and billing details.
• Contract Administration: Review contract details, create and amend documents, manage electronic records, and generate reports for stakeholders.

Skills

Customer service

Technical support

MS Word

MS Excel

PowerPoint

Education

High School diploma or GED

Tools

MS Word

MS Excel

PowerPoint

Job description

CHS has an exciting opportunity to join the enterprise customer service team as a Technical Customer Support Representative. The role focuses on enabling customer access to portals, processing account changes, and resolving inquiries across billing, contracts and deliveries.

This position may be placed within our Colorado business unit in Yuma, CO, offering growth in a dynamic, customer-focused environment. Strong communication skills and familiarity with MS Office are valued.