Agribusiness Customer & Logistics Specialist

Perdue Farms; Salisbury (MD); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Rx

401(k) with employer match

Critical illness

Accident insurance

Dental

Vision

Life insurance

Flexible spending accounts

Paid time off

Job summary

Perdue AgriBusiness in Salisbury, MD is seeking a Customer Service Representative to support the Animal Nutrition business by coordinating orders, contracts, and data across sales, operations, and logistics. The role emphasizes meticulous data entry, strong communication, and problem-solving in a fast-paced environment, with opportunities to contribute to customer satisfaction and operational performance.

Typical starting wage is aligned to shift and experience with annual bonus potential and

Qualifications

• High School Diploma or equivalent.
• 3-5 years of customer service or logistics experience in a similar industry.
• Understand standard software applications.
• Demonstrate strong math, communication, organizational, and analytical skills.

Responsibilities

• Coordinate between sales, clients, blending facility operations and logistics to facilitate client needs.
• Responsible for system entries - contracts, orders, bill of ladings and production product to product transfers.
• Communicate shipment schedule details to facilities, transportation and clients.
• Coordinate with operations & logistics for any schedule change requests received and communicate available options to clients.
• Work with sales and clients to trouble shoot and resolve accounts receivable issues with settlements.
• Audit and perform contract and Agtech system maintenance regarding open balances, closing balances, rolls & closing orders.
• Validate after the fact non-freight accruals on tickets in Agtech.
• Manage the claims process, including tracking, communication, resolution, and follow-up, as this is a key financial metric for the business.
• Be the key liaison for Animal Nutrition and Master Data with Syniti for all changes, input, and updates.

Skills

Customer service

Logistics

Communication

Analytical skills

Education

High School Diploma or equivalent

Bachelor of Science in Agribusiness/Transportation or related field

5+ years of customer service or logistics experience

Job description

Perdue AgriBusiness in Salisbury, MD is seeking a Customer Service Representative to support the Animal Nutrition business by coordinating orders, contracts, and data across sales, operations, and logistics. The role emphasizes meticulous data entry, strong communication, and problem-solving in a fast-paced environment, with opportunities to contribute to customer satisfaction and operational performance.

Typical starting wage is aligned to shift and experience with annual bonus potential and