Aging Systems Specialist

Piedmont Triad Regional Council; Kernersville (NC); On-site; USD 42,000 - 51,000; Full time

Job summary

Piedmont Triad Regional Council in Kernersville, NC seeks an experienced administrator to operate across quality, fiscal, and planning functions of the Area Agency on Aging. You will provide ARMS training, manage contracts and budgets, and prepare monthly programmatic and fiscal reports under the PTRC AAA Director’s supervision.

Responsibilities include annual monitoring support, website data review, and data system support for program delivery.

Qualifications

• A good general knowledge of governmental accounting and budgeting principles and reporting procedures.
• Ability to interpret federal and state policies for fiscal compliance.
• Strong communication and coordination skills with public officials and staff.

Responsibilities

• Provide technical assistance and training to funded agencies via telephone, email, trainings, and in person.
• Manage contracts, budgets, and waivers; update budgets and reprogram allocations; input data into ARMS.
• Assemble ARMS data for internal and external reports on a monthly basis.
• Assist with annual monitoring visits and coordination of ARMS entries and budgets.
• Review PTRC AAA information on the PTRC website for accuracy and updates.
• Provide IT support for data collection processes used by the AAA programs.

Skills

Problem solving

Attention to detail

Effective communication

Organizational skills

Independent judgment

Confidentiality

Oral and written communication

Education

Associates Degree

Tools

Database management systems

Microsoft Office

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Close Date

Description

An employee in this class works simultaneously in quality of the programmatic, fiscal, and planning functions of the Area Agency on Aging (AAA). Multi-tasking, attention to details and working with others are mandatory for this position. Clear communication with all who are considered “customer” is vital to successful implementation and development of the programs and services administered by the Area Agency on Aging. Work is performed under the supervision of the Area Agency on Aging Director and is primarily evaluated by attainment of programmatic goals set forth in the PTRC AAA Plan.

• Provide technical assistance and training to funded agencies to help them maneuver and understand the Aging Resource Management System (ARMS), a web based data system, on an individual and group basis via the telephone, email, trainings, and face-to-face interactions. This assistance includes the clarification of service standards, awareness of acceptable accounting practices with funding administered through the PTRC AAA, the sharing of best practices, education, and fulfilling other detailed inquiries related to standards and program delivery.
• Management of contracts, budgets, and waivers necessary to provide services through state and federal programs administered by the PTRC AAA. This includes filing and updating contracts and budgets of entities with whom the AAA has agreements. Updating budgets and assisting funded agencies reprogram allocations among allowable services and within County Funding Plan Administration. This person assists with all budgets and is an integral part of the AAA budget review process. Data determined by the accepted budget is entered into the ARMS system. Other related budget data is entered into ARMS on a monthly basis.
• Assembling data from the ARMS system for internal and external reports reflecting fiscal and programmatic standings are completed monthly.
• Assisting with the annual monitoring visits of over 50 entities through coordination with Lead Monitor on ARMS entries and budgets.
• Assist with review of AAA information on PTRC website for accuracy and update regularly.
• Understand and provide technological support with numerous data collection processes required of programs the AAA administers.

Position Requirements

An Associates Degree or compatible work experience is required in a human service-related field, accounting or administration such as, budget analyst, business or public administration, or other closely related field. A minimum of three (3) years professional experience is preferred. Familiarity with database management systems is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this position. These competencies ensure accurate information delivery, support key decisions based on standard operations and facilitates seamless coordination between technical teams and management. Work in this position is generally inside and sedentary. Travel throughout the region is a necessity. Minimal state and national travel may be necessary. An employee must have such visual acuity as to be able to read and write handwritten and typewritten material including being able to read a computer screen. An employee in this position must be able to talk and hear in order to be able to respond to the public and other employees.

Knowledge, Skills and Abilities:

• A good general knowledge of governmental accounting and budgeting principals and the necessary procedures for compiling and reporting data from various sources for fiscal and programmatic reporting.
• The ability to interpret federal and state policies and procedures effectively and apply public policies to ensure fiscal compliance.
• Ability to maintain composure and work cooperatively under pressure with public officials, staff, service providers and the general public on a daily basis.
• A strong ability to focus on details.
• Ability to use personal computers inclusive of all Microsoft Office products
• General knowledge of the aging network and aging issues is helpful.
• Ability to organize work and exercise independent judgment with minimal supervision.
• Ability to use judgment in organizing and establishing arrangement and format
• Ability to analyze and record information and to balance figures
• Maintain confidentiality of consumer/client information and other sensitive matters
• Ability to present information clearly and concisely, both orally and in writing

Must be able to physically perform the basic life functions and exert up to 40 lbs of force occasionally. Successful candidate must past organization’s pre-employment drug screen and background screening process. Valid NC driver’s license required.

About the Organization

At the Piedmont Triad Regional Council (PTRC), we work to implement creative regional solutions to improve the lives of the community. When you visit our vibrant office conveniently located in Kernersville, the center of the Triad, you find our passionate staff members working diligently to fulfill our mission. Our office is on the southside of the Interstate 40 at the NC Highway 66 interchange. It is a 20-minute drive to downtown Greensboro, Winston Salem, or High Point. Our location is equipped with an electric charging station.

Our organization has seven core departments; Area Agency on Aging, Criminal Justice, Economic Development, Community Development Services, Management Services, Regional Planning, and Workforce Development. Our staff in each department specializes in serving its niche of the Triad community.

PTRC employees are constantly looking for ways to innovate and expand our programs. We look for ways to enrich our lives in and outside of the workplace. If you are passionate about serving the public and desire to grow and expand your skillset, the PTRC could be an excellent fit for you!

PTRC hires and retains staff that is at the top of their field. See why our employees love working at the PTRC.

Salary Range Salary $46,783.62 DOQ. Organization provides excellent benefits including NC Local Governmental Employees; Retirement System (NCLGERS) and participates in PSLFP.

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

Location Kernersville

Open Date 10/22/2026

This position is currently accepting applications.