Aging Services Specialist

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 52,000 - 68,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Aging is seeking an Aging Services Specialist to help older adults access essential services and supports across the Commonwealth. You will guide policy, train staff, and improve caregiver and aging services in coordination with Area Agencies on Aging.

Key duties include program oversight, policy development, technical assistance, data evaluation, and stakeholder collaboration to advance independence and well‑being for Pennsylvania's aging

Qualifications

• Two years of professional experience in a human services program conducting human services related research or providing social services to clients.
• A bachelor’s degree; or an equivalent combination of experience and training.

Responsibilities

• Program Oversight: evaluate program activities to support consistent service delivery.
• Policy Development: create, review, and update procedures to strengthen operations.
• Technical Assistance: provide direction and support to agencies administering the Caregiver Support Program.
• Data Evaluation: study program information to identify trends and improvement opportunities.
• Stakeholder Collaboration: build partnerships to support program goals.

Skills

Human services exp

Education

Bachelor's degree

Equivalent experience/training

Job description

Continue your career with the Commonwealth while serving Pennsylvania's older adult population! The Pennsylvania Department of Aging (PDA) is seeking an Aging Services Specialist to join our team to assist with ensuring eligible individuals receive the services and support they need. Your work will help us accomplish our vision of a Pennsylvania where older adults are embraced and empowered to live and age with dignity and respect. Join us in our mission to promote independence, purpose, and well-being in the lives of older adults across the Commonwealth and apply today!

This position supports a network of Area Agencies on Aging by guiding program policy, training staff, and improving services for older adults and their caregivers. As an Aging Services Specialist, you will perform the following duties:

• Program Oversight: Evaluate program activities across the assigned region to support consistent and effective service delivery
• Policy Development: Create, review, and update procedures that strengthen program operations
• Technical Assistance: Provide direction, training, and support to agencies that administer the Caregiver Support Program
• Data Evaluation: Study program information to understand trends and identify ways to improve services
• Stakeholder Collaboration: Build partnerships with internal and external groups to support program goals

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.