Aging and Disability Resource Connection Program Assistant

Heart of Georgia Altamaha Regional Commission; Eastman (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Heart of Georgia Altamaha Regional Commission in Baxley, GA is seeking a full-time ADRC Program Assistant to provide frontline information and referrals to older adults, individuals with disabilities, and families.

The role requires an associate degree in human services or health-related field, at least two years' experience, strong communication, and computer skills; salary is DOE with excellent benefits; on-site work.

Qualifications

• Associate degree in human services or health-related field.
• Minimum of two years’ experience working with aging and disability populations.
• Excellent written and oral communication skills; proficiency with computers and ability to learn new software systems.

Responsibilities

• Answer phone calls and in-person inquiries; gather client information and document referrals.
• Maintain client records, update databases and files, and prepare routine reports and correspondence.
• Coordinate program activities and assist with outreach efforts such as distributing materials and organizing informational events.

Skills

Communication skills

Education

Associate degree in human services or health-related field

Tools

Computer proficiency

Job description

Company Description Heart of Georgia Altamaha Regional Commission is a government administration organization serving communities in Eastman, Georgia, and the surrounding region. The Commission focuses on regional planning, public services, and support programs that enhance quality of life for residents, including older adults and individuals with disabilities. Team members collaborate with local agencies, service providers, and community partners to improve access to resources and information. The organization values public service, accountability, and collaboration, offering staff the opportunity to make a meaningful impact in the lives of community members.

Role Description . The Aging and Disability Resource Connection (ADRC) Program Assistant is a full-time, on-site role located in Baxley, GA. This role supports the ADRC team by providing front-line assistance to older adults, individuals with disabilities, caregivers, and families seeking information on available services and supports. Daily tasks include answering phone calls and in-person inquiries, gathering client information, assisting with referrals, maintaining records, and updating databases and files. The Program Assistant helps coordinate program activities, prepares routine reports and correspondence, and supports outreach efforts such as distributing materials and organizing informational events. The role involves close collaboration with internal staff and external partners to ensure efficient, respectful, and accurate service delivery.

Applicants must have an associate degree in human services or health related field and a minimum of two years’ experience in working directly with the aging and disability population; possess excellent written/oral communication skills; proficiency using computers and ability to learn other software systems.

Salary DOE/excellent benefit package.

EOE/M/H/55+.