Agile Scrum Master

BCforward; Charlotte (NC); On-site; USD 150,000 - 170,000; Full time

Job summary

BCforward is seeking a Release Train Engineer / Agile Scrum Master to join our team in Charlotte, NC on a 12-month contract. The role focuses on agile delivery, Scrum and Kanban practices, and driving continuous improvement across distributed teams.

You will facilitate ceremonies, maintain flow with Jira/Jira Align, and partner with Product Owners to maintain a groomed backlog while removing impediments and coaching teams toward higher predictability and efficiency.

Qualifications

• Strong knowledge of Agile/Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.
• Proficiency with Jira for backlog management, dashboards, and metrics tracking.
• Understanding of DevOps fundamentals, quality practices, and Definition of Done.
• Ability to leverage flow metrics such as cycle time, WIP, throughput, and predictability to drive improvements.
• Strong communication and facilitation skills across cross-functional teams.
• Servant leadership mindset with a focus on coaching and impediment removal.
• Problem-solving ability, adaptability, and stakeholder management skills.
• Experience with executive status reporting using PowerPoint and Excel.
• Leadership and coaching experience across distributed teams.
• Familiarity with Jira / Jira Align and enterprise release processes.

Responsibilities

• Facilitate daily team alignment through stand-ups to surface progress, risks, and blockers.
• Maintain delivery flow using Scrum or Kanban, monitoring WIP limits and cycle time.
• Partner with the Product Owner to keep a clear, prioritized, and groomed backlog.
• Remove impediments by coordinating with cross-functional teams, leadership, and support groups.
• Coach teams on Agile practices to improve predictability and efficiency.
• Maintain transparency through clean boards, dashboards, and proactive stakeholder communication.
• Drive continuous improvement through feedback loops and retrospectives.

Skills

Agile/Scrum ceremonies

Jira

Jira Align

DevOps fundamentals

Flow metrics

Cross-functional communication

Servant leadership

Impediment removal

Risk/issue management

Executive reporting (PowerPoint/Excel)

Tools

Jira Align

PowerPoint

Excel

Job description

Job Title: Release Train Engineer / Agile Scrum MasterLocation: Charlotte, NCDuration: Contract - 12 monthsPay Range: $73.93/hr (W2)Job ID: 409983

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Release Train Engineer / Agile Scrum Master to join our dynamic team in Charlotte, NC. The ideal candidate will have strong experience in Agile delivery, Scrum and Kanban practices, Jira and Jira Align, and flow-based metrics and a proven ability to facilitate team delivery, remove impediments, and drive continuous improvement across distributed teams.

Responsibilities

• Facilitate daily team alignment through stand-ups to surface progress, risks, and blockers.
• Maintain delivery flow using Scrum or Kanban, monitoring WIP limits and cycle time.
• Partner with the Product Owner to keep a clear, prioritized, and groomed backlog.
• Remove impediments by coordinating with cross-functional teams, leadership, and support groups.
• Coach teams on Agile practices to improve predictability and efficiency.
• Maintain transparency through clean boards, dashboards, and proactive stakeholder communication.
• Drive continuous improvement through feedback loops and retrospectives.

Required Skills & Qualifications

• Strong knowledge of Agile/Scrum ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives.
• Proficiency with Jira for backlog management, dashboards, and metrics tracking.
• Understanding of DevOps fundamentals, quality practices, and Definition of Done.
• Ability to leverage flow metrics such as cycle time, WIP, throughput, and predictability to drive improvements.
• Strong communication and facilitation skills across cross-functional teams.
• Servant leadership mindset with a focus on coaching and impediment removal.
• Problem-solving ability, adaptability, and stakeholder management skills.
• Expertise in risk, dependency, and issue management.
• Experience with executive status reporting using PowerPoint and Excel.
• Leadership and coaching experience across distributed teams.
• Familiarity with Jira / Jira Align and enterprise release processes.

Preferred Skills

• Experience with scaled Agile frameworks such as SAFe, LeSS, or Nexus.
• Strong influencing skills without formal authority and ability to build partnerships across teams.
• Experience with Jira Align for enterprise planning and multi-team coordination.
• Experience in regulated industries, including financial services and compliance frameworks.
• Familiarity with CI/CD pipelines, cloud environments, and modern engineering practices.
• Ability to connect team delivery with business outcomes and product metrics.

Preferred certifications

• PSM II, A-CSM, SASM, ICP-ACC, ICP-ATF, KMP, or equivalent.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:Competitive compensation and benefitsOpportunities for growth with global clientsA supportive, inclusive culture that values innovation and peopleExposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability or veteran status.