Agile Scrum Master

SGS Consulting; Austin (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

SGS Consulting in Austin, TX seeks an experienced Agile Coach to lead SAFe practices, facilitate Scrum ceremonies, and drive continuous improvement across multiple teams.

You will coach Agile teams, oversee PI Planning, and collaborate with stakeholders to optimize delivery and value. This role emphasizes governance, transparency, and scalable practices within the enterprise.

Qualifications

• Experience delivering SAFe Agile at scale.
• Proven coaching of Agile teams across multiple programs.
• Strong facilitation and conflict-resolution skills.
• Knowledge of Jira and Agile metrics for reporting.
• Bachelor's degree or equivalent experience.

Responsibilities

• Facilitate Scrum ceremonies and coordinate release planning and communication.
• Enable team collaboration and coach Agile practices across the organization.
• Identify, track, and remove impediments; escalate when needed.
• Capture and report Scrum metrics using Jira and related tools.
• Lead continuous improvement initiatives and document lessons learned.
• Manage risks and dependencies with governance bodies.

Skills

Agile Facilitation

Agile Coaching

SAFe ART

Jira

CI/CD

Agile Metrics

Process Improvement

Root Cause Analysis

PI Planning

System Demos

Education

Bachelor's degree

Tools

Git

CI/CD Tools

Job description

Job Responsibilities

• Agile FacilitationConduct all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective, Backlog Refinement) with focus on time-boxing, clarity, and purpose.Coordinate release and increment planning with Release Train Engineer or Release Management.Support creation of release notes and documentation packages.
• Team Enablement & CoachingFoster collaboration, transparency, and continuous learning across team members.Coach both technical and non-technical stakeholders on Agile practices.Guide teams through workflow transformations, including Kanban-to-Scrum transitions, WIP limits, and sprint cadence adjustments.
• Impediment RemovalIdentify, track, and resolve internal and external impediments that threaten sprint goals (resource constraints, integration bottlenecks, approvals).Escalate unresolved issues to appropriate governance bodies.
• Metrics & ReportingCapture and communicate Scrum metrics (Velocity, Burndown, Cycle Time, Cumulative Flow) using Jira.Analyze data to identify trends, drive process improvements, and increase delivery predictability.
• Continuous ImprovementLead retrospectives to generate actionable improvement items.Implement and track adoption of process enhancements (e.g., Definition of Ready, CI/CD pipelines, automated testing).Document lessons learned and best practices for knowledge sharing across the enterprise.
• Risk & Dependency ManagementMaintain visible risk and dependency boards for teams.Work with Program Risk Management to mitigate high-impact risks.

Skills

• Strong facilitation and conflict-resolution skills.
• Experience coaching Agile teams in SAFe ART environments.
• Understanding of software development practices: CI/CD pipelines, automated testing, version control.
• Proficiency with Agile metrics (velocity, burn-down, cumulative flow) and Jira.
• Ability to identify systemic impediments and drive root-cause analysis.
• Experience participating in PI Planning, System Demos, and Inspect & Adapt workshops.

Education/Experience

Bachelors.