Agile Delivery Project Manager — Tech & Business Ops

Fpsinc; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

Employee Assistance Program

FSA

HSA

Holidays

Life Insurance

401(k) Match

Job summary

Full Potential Solutions (FPS) is a performance-based analytic driven omnichannel solutions organization with global operations. We seek a Project Manager to lead a range of business and technology initiatives, coordinating scope, timelines, and resources using traditional and Agile methods.

The ideal candidate will manage multiple projects independently, contribute to Agile practices, and work with cross-functional teams and external partners to deliver value to clients.

Qualifications

• 3–5 years of experience as a project manager or in a similar role managing scope, timelines and delivery.
• 1–2 years of experience with Agile teams using Jira or Azure DevOps, including scrum ceremonies.
• Familiarity with task planning, dependencies, and resource coordination.
• Understanding of Agile methodologies such as Scrum and Kanban.
• General knowledge of technology and business operations.
• Strong problem-solving skills and ability to support technology-driven solutions.
• Excellent written and verbal communication skills.
• Ability to work effectively with cross-functional teams and stakeholders.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Customer-service orientation and team collaboration mindset.
• Experience in financial services or loan servicing is a plus.

Responsibilities

• Spend approximately 60% of time managing projects through various phases of software development (Discovery → Delivery), 20% gathering requirements for smaller-scale efforts, and 20% on reporting, metrics, and resource coordination.
• Manage project delivery within defined scope, timeline, and budget.
• Coordinate multiple projects or workstreams simultaneously.
• Identify and escalates risks and issues, and support mitigation planning.
• Provide regular project updates to stakeholders and team members.
• Follow established project management processes and maintain documentation.
• Support project delivery from initiation through implementation and closure.
• Track resource needs and assist with utilization planning.
• Communicate budget and task status clearly across teams.
• Align project deliverables with business objectives and report progress accordingly.
• Coordinate final delivery activities including UAT, implementation, and sign-off.
• Collaborate with internal teams and vendors to identify solutions.
• Maintain project documentation and assets.
• Work with product and business teams to define requirements and estimate effort.

Skills

Project coordination

Agile methodologies

Communication

Cross-functional collaboration

Problem solving

Tools

Jira

Azure DevOps

Job description

Full Potential Solutions (FPS) is a performance-based analytic driven omnichannel solutions organization with global operations. We seek a Project Manager to lead a range of business and technology initiatives, coordinating scope, timelines, and resources using traditional and Agile methods.

The ideal candidate will manage multiple projects independently, contribute to Agile practices, and work with cross-functional teams and external partners to deliver value to clients.