Agile Coach — Own Backlogs & Drive Impact in Yakima

Blue Cross and Blue Shield of Kansas Inc.; Yakima (WA); On-site; USD 62,000 - 87,000; Full time

Job summary

Blue Cross Blue Shield is seeking an Agile Coach to join our Yakima, WA team. This mid-level role offers ownership of work that shapes results, with a salary range of $62,000 to $87,000 per year and potential for growth.

Based in Yakima, you will convert chaos into actionable backlogs, mentor mid-level teammates, and ensure our vendors meet user expectations. Join us to own impactful initiatives and grow with guided mentorship.

Qualifications

• Detail-oriented approach to work with accuracy.
• Experience mentoring or supporting mid-level teammates.
• Strong customer service mindset paired with facilitation curiosity.
• Proven track record of follow-through and delivering shipped results.

Responsibilities

• Convert chaos into a backlog that can be acted on.
• Spot patterns in feedback before it becomes a complaint.
• Hold Yakima vendors to the promised standard for users.
• Prepare reports, summaries, and presentations for leadership.
• Run point on general incidents until resolution.

Skills

Detail-oriented

Mentor mid-level teammates

Customer service depth

Facilitation curiosity

Ownership mindset

Job description

Blue Cross Blue Shield is seeking an Agile Coach to join our Yakima, WA team. This mid-level role offers ownership of work that shapes results, with a salary range of $62,000 to $87,000 per year and potential for growth.

Based in Yakima, you will convert chaos into actionable backlogs, mentor mid-level teammates, and ensure our vendors meet user expectations. Join us to own impactful initiatives and grow with guided mentorship.