Agents Executive Assistant State Farm Agent Team Member

State Farm; Cranford (NJ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Salary plus Commission/Bonus

Health Benefits

Growth Potential/Opportunities for Advancement

Job summary

Join a dynamic team as an Agent's Executive Assistant with a leading insurance provider, where your role is crucial in enhancing customer relations and supporting business operations. This position offers a unique opportunity to grow your career while positively impacting the community. As a sociable and sales-minded professional, you will engage with clients, ensuring their needs are met through effective communication and service. With a focus on marketing relevant products and services, you will play a vital role in the agency's success. If you're dedicated to customer service and looking for growth potential, this role is perfect for you.

Qualifications

• Experience in sales and managing client relationships preferred.
• Excellent communication skills and customer service dedication required.

Responsibilities

• Establish and maintain strong customer relationships.
• Provide prompt and accurate customer service for inquiries.
• Promote long-lasting customer relations.

Skills

Sales Experience

Client Relationship Management

Excellent Communication Skills

Customer Service Orientation

Bilingual Spanish

Job description

ROLE DESCRIPTION: As an Agent's Executive Assistant - State Farm Agent Team Member for William Vu - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

1. Establish customer relationships and follow up with customers, as needed.
2. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
3. Promote successful and long-lasting customer relations.

QUALIFICATIONS:

1. Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
2. Experience managing client relationships is preferred.
3. Interest in marketing products and services based on customer needs.
4. Excellent communication skills - written, verbal, and listening.
5. Dedicated to customer service.
6. Able to anticipate customer needs.
7. Able to effectively relate to a customer.
8. Bilingual Spanish.

BENEFITS:

1. Paid time off (holidays and personal/sick days).
2. Salary plus commission/bonus.
3. Health benefits.
4. Growth potential/opportunities for advancement within my agency.