Agentic Search Infra Engineer: Scalable Indexing & AI

ServiceNow; Mountain View (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

ServiceNow is looking for a skilled engineer in Mountain View, California to build and manage the search platform infrastructure. Responsibilities include enhancing indexing technology, implementing ingestion pipelines, and improving search performance. Ideal candidates should have a degree in Computer Science, experience in industry, and proficiency with search technologies like Elasticsearch.

This is an in-person role that emphasizes collaboration and innovation, ensuring a dynamic work environment as we shape the future of work with cutting-edge AI solutions.

Qualifications

• BS or MS in Computer Science or an equivalent engineering background; PhD is a plus.
• 2+ years of full-time industry experience.
• Hands‑on experience with search technologies.

Responsibilities

• Build and own the infrastructural substrate beneath the agentic search platform.
• Design and run high-throughput ingestion and enrichment pipelines.
• Improve search performance, scalability, and observability.

Skills

Search technologies proficiency

Collaboration

Hands-on experience with Lucene, Solr, Elasticsearch, OpenSearch

Education

BS or MS in Computer Science or equivalent

Tools

Vector databases

Job description

ServiceNow is looking for a skilled engineer in Mountain View, California to build and manage the search platform infrastructure. Responsibilities include enhancing indexing technology, implementing ingestion pipelines, and improving search performance. Ideal candidates should have a degree in Computer Science, experience in industry, and proficiency with search technologies like Elasticsearch.

This is an in-person role that emphasizes collaboration and innovation, ensuring a dynamic work environment as we shape the future of work with cutting-edge AI solutions.