Agentic AI Change Management and Adoption/Rollout Specialist

Capgemini; Charlotte (NC); On-site; USD 57,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Tundra Technical Solutions in Charlotte, NC is seeking an experienced Change Management & Adoption Specialist to drive rollout and adoption of Agentic AI solutions across the organization. This on-site contract role collaborates with business, IT, and end-users to ensure effective implementation, training, and sustained usage of AI tools.

Responsibilities include leading change strategies, developing rollout plans and training, engaging stakeholders, and tracking adoption metrics to demonstrate

Qualifications

• 6 to 12 years of experience in change management, transformation, or digital adoption.
• Proven experience in enterprise technology rollout programs.
• Strong stakeholder management and communication skills.
• Experience with GenAI or AI-driven transformation initiatives.
• Familiarity with ADKAR, Prosci, or similar.
• Ability to translate complex AI concepts into business-friendly language.

Responsibilities

• Lead change management strategy for AI program adoption.
• Develop rollout plans, communication strategies, and stakeholder engagement models.
• Drive user training, awareness, and onboarding initiatives.
• Identify adoption barriers and implement mitigation strategies.
• Define and track success metrics (usage, productivity, ROI).
• Work closely with leadership, business teams, and technical teams.
• Create user guides, SOPs, and enablement materials.
• Champion a culture of AI adoption and innovation.

Skills

Change management

AI/ML

Stakeholder management

Communication

Enterprise technology rollout

ADKAR/Prosci

GenAI transformation

Microsoft 365

Tools

Microsoft 365

Job description

Agentic AI Change Management and Adoption/Rollout Specialist (Contract)

Charlotte, NC, United States (On-site)

Contract (1 month 30 days)

Published 19 hours ago

change management

Microsoft 365

AI/ML

We are seeking an experienced Change Management & Adoption Specialist to drive successful rollout and adoption of Agentic AI solutions across the organization. This role will bridge business, IT, and end-users to ensure effective implementation, training, and sustained usage of AI solutions.

Key Responsibilities:

• Lead change management strategy for AI program adoption
• Develop rollout plans, communication strategies, and stakeholder engagement models
• Drive user training, awareness, and onboarding initiatives
• Identify adoption barriers and implement mitigation strategies
• Define and track success metrics (usage, productivity, ROI)
• Work closely with leadership, business teams, and technical teams
• Create user guides, SOPs, and enablement materials
• Champion a culture of AI adoption and innovation

Required Skills & Experience:

• 6 to 12 years of experience in change management, transformation, or digital adoption
• Proven experience in enterprise technology rollout programs
• Strong stakeholder management and communication skills
• Experience with GenAI or AI-driven transformation initiatives
• Familiarity with frameworks like ADKAR, Prosci, or similar
• Ability to translate complex AI concepts into business-friendly language

Good to Have:

• Experience in AI/ML or analytics transformation programs
• Training and enablement program design experience.

The pay range that the employer in good faith reasonably expects to pay for this position is $41.61/hour - $65.01/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.