Agent Support Associate

Integrity Marketing Group; Columbia Township (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Integrity Marketing Group, in partnership with Senior Marketing Specialists, is seeking an Agent Support Associate to help life insurance agents grow their businesses. You will assist the Life Agent Success Manager and Marketer, manage weekly KPIs, follow up with new agents, and coordinate contracting and commission communications.

You will engage with carriers for product details and support, deliver marketing resources to agents, and build lasting relationships to drive long-term growth.

Qualifications

• High School diploma or GED with 0–2 years of sales or related experience.
• Experience in insurance or financial services preferred.
• Proficiency in Microsoft Office and related tools; strong communication skills.

Responsibilities

• Support the Agent Success Manager and Marketer to drive agent performance and sales growth.
• Assist agents with life illustrations, underwriting, and case design as needed.
• Coordinate contracting and commission communications within the office.
• Make outbound calls to promote marketing campaigns and initiatives to agents.
• Gather product details from carriers and provide sales support.
• Deliver marketing and sales resources to agents to enhance success.
• Build strong relationships with agents and agencies for long-term growth.
• Develop understanding of supported carriers and products to educate agents.
• Contribute input on new products and sales processes to improve operations.
• Meet weekly KPIs and collaborate across teams; pursue ongoing education.

Skills

Sales experience

Customer service

MS Office

Communication skills

Multitasking

Team collaboration

Education

High School diploma or GED

Tools

CRM software

Job description

Agent Support Associate

Senior Marketing Specialists Columbia, MO

About Senior Marketing Specialists

Senior Marketing Specialists is McNerney Management Group’s independent agent brokerage division headquartered in Columbia, Missouri. Supporting thousands of agents nationwide, SMS is one of the largest insurance marketing organizations (IMOs) in the country. Everything they create and every relationship they build is fueled by a passion to help agents develop their business plan and equip them with tools and resources that increase their bottom line. McNerney Management Group is a proud member of the Integrity family.

Job Summary

This personal will be responsible for supporting Life Agent Success Manager and Marketer with sales and revenue for their specific assigned agents/agencies. In this role he/she will track and manage to weekly KPI’s including phone times, new agent follow up, activation rates and number of contracted agents specifically set for them.

Primary Responsibilities

• Support the Agent Success Manager and Marketer in driving agent performance and sales growth.
• Assist agents with life illustrations, basic underwriting, and case design as needed.
• Coordinate agent contracting and commission communications within the office.
• Conduct outbound calls to agents to promote marketing campaigns and initiatives.
• Communicate with carriers to obtain product details, underwriting guidance, and sales support.
• Deliver marketing and sales support to agents and agencies to enhance their success.
• Build and maintain strong relationships with agents and agencies for long-term growth.
• Develop a thorough understanding of supported carriers and products to effectively educate agents.
• Contribute input on new products and sales processes to improve business operations.
• Achieve weekly KPIs, collaborate with team members and departments, and pursue ongoing industry education.
• Perform other duties as assigned to support the needs of the team.

Primary Skills & Requirements

• High School degree or GED 0-2 years of sales experience or other related experience
• Previous Insurance or financial experience is preferred
• Demonstrated proficiency in Microsoft Office Suite and other relevant technology tools.
• Strong verbal and written communication skills with a professional demeanor.
• Exceptional customer service abilities, including handling inquiries and resolving issues efficiently.
• Organized multitasker, able to prioritize tasks and adapt in a fast-paced environment.
• Experience presenting sales and training materials to large groups in person, by phone, or via online platforms, and able to collaborate effectively as part of a team or independently.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge.

Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Please note that all official communications from Integrity will come from @integrity.com or Workday domains.

Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.