Agent's Assistant - State Farm Agent Team Member

Itsmargynotjake; Pennsylvania; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking agency as an Agent's Assistant, where your organizational skills and customer service expertise will empower the team to achieve its goals. In this part-time role, you will foster strong customer relationships while ensuring smooth operations and exceptional service delivery. This position offers a unique opportunity to make a positive impact in your community, providing essential insurance products and financial services. With a focus on growth and advancement, you will be part of a supportive environment that values collaboration and proactive problem-solving. If you are detail-oriented and passionate about helping others, this role is perfect for you.

Benefits

Paid Time Off

Health Benefits

Salary Plus Commission

Growth Opportunities

Qualifications

• Excellent communication and customer service skills are essential.
• Proactive problem-solving and team management experience preferred.

Responsibilities

• Establish and maintain customer relationships, providing prompt service.
• Educate customers on insurance options using a needs-based review process.

Skills

Communication Skills

Customer Service

Organizational Skills

Problem Solving

Team Management

Sales Experience

Windows Applications

Education

Property and Casualty License

Life and Health License

Job description

Agent's Assistant - State Farm Agent Team Member

Part Time in Indiana, PA

ROLE DESCRIPTION

As the Agent's Assistant, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By collaborating alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS

• Excellent communication skills - written, verbal, and listening.
• Highly organized and detail-oriented.
• Experience in customer service required.
• Experience in managing customer service preferred.
• Experience in sales preferred.
• Proactive in problem-solving.
• Able to work in and manage a team environment.
• Experience in Windows computer applications.
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment.
• Able to obtain Property and Casualty License.
• Able to obtain Life and Health License.

BENEFITS

• Paid time off (holidays and personal/sick days).
• Salary plus commission/bonus.
• Health benefits.
• Growth potential/opportunities for advancement within my agency.

Compensation: $15.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.