Agent in Charge - Willowbrook

Renew Cannabis Co.; Illinois; On-site; USD 35,000 - 48,000; Full time

Job summary

Mint Cannabis in Willowbrook, IL seeks a Retail Lead to extend the Store Manager's duties on the sales floor. You will supervise shift team members, manage 25+ staff, and ensure a smooth guest experience while driving operational efficiency during your shift.

You will coach the team on upselling, monitor inventory, perform cash reconciliation, and oversee POS code usage, all while adhering to Illinois cannabis compliance standards in a fast-paced environment.

Qualifications

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus
• Experience in sales preferred
• Must be 21+ and possess (or be able to obtain) an Illinois Agent Card

Responsibilities

• Oversee shift team and sales floor operations to ensure smooth store flow
• Coach and provide sales feedback to team, drive upselling and metric performance
• Manage inventory processes to minimize shrinkage and ensure accuracy
• Handle floor openings/closings, cash reconciliation, and POS operations
• Ensure compliance with Illinois regulations during inspections and reduce deficiencies

Skills

Leadership

Sales

Coaching

Tools

POS Systems

Cash Handling

Job description

Retail Lead

Reports to: Store Manager
FLSA Status: Exempt
Department: Retail
Location: 900 75th St., Willowbrook, IL 60527
Pay Range: $41,600.00

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
  • Compliance: Understanding Illinois compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities:

• Budtenders
• BOH Clerks

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ Must be 21+ and possess (or be able to obtain) a Illinois Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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Entry Level