Retail Lead - Overnight

Mint Cannabis Co.; Northern (KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Mint Cannabis Co. is seeking a Retail Lead to act as an operational extension to the Store Manager, overseeing floor flow, guest service, and shift team performance.

The role involves coaching 25+ team members on upselling, conducting inventory, managing cash and POS, and ensuring compliance with Missouri regulations in a fast-paced cannabis retail environment.

Qualifications

• 1-2 years in the cannabis industry.
• Leadership background for large teams; cannabis leadership a plus.
• Experience in sales preferred.
• Must be 21+ and possess (or be able to obtain) a Facility Agent Card

Responsibilities

• Leadership responsibilities: Ensuring 25+ team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
• Sales expertise: coaching and giving sales feedback to the team on their shift, and improving metrics.
• Inventory control: coaching to scan out products to reduce shrinkage.
• Floor operations: manage openings/closings, cash reconciliation, POS systems and discount codes.
• Compliance: understanding Missouri compliance requirements during state inspections.
• Goals: improve sales month over month, educate on metrics, reduce aging/expiring products.
• Supervisory responsibilities: Budtenders, BOH Clerks, Inventory Team Member.

Job description

Retail Lead

Reports to: Store Manager
FLSA Status: Exempt
Department: Retail
Location: 150 Mid Rivers Mall Circle St Peters, MO 63376

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are tended to promptly, ensuring team members fulfil their responsibilities, and providing operational support, from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and sales-floor operational efficiency while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team members to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems and discount codes.
  • Compliance: Understanding Missouri compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities:

• Budtenders
• BOH Clerks
• Inventory Team Member

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background for large teams; cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ and possess (or be able to obtain) a Facility Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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