Agent Experience Architect for AI Agents

Doist; San Francisco (CA); On-site; USD 110,000 - 175,000; Full time

Benefits offered by this job

Equity

Competitive compensation

Job summary

AgentMail, based in San Francisco, seeks an Agent Experience Engineer to own how AI models and agents discover and use our platform. You’ll drive evaluative work, traces, and the agent-facing surface while shaping the automated content pipeline and outreach strategy.

You will collaborate cross-functionally, publish candid writeups, and dive deep into technical problems. A strong focus on retrieval and citation-backed writing is essential.

Qualifications

• You build with agents daily and have opinions about what makes a product easy or miserable for an agent to use.
• You work cross functionally by default.
• You express your opinion early, and you'll publish an honest writeup even when the result is inconvenient.
• You go deep on messy technical problems. You'd rather spend a day reading agent traces than guess.
• You understand retrieval: models pull chunks, not pages, and you write accordingly.
• Strong preference for published technical writing or benchmarks people actually cited.

Responsibilities

• Own how AI models and agents discover and use AgentMail.
• Develop evals and benchmarks on frontier and open source models and agent harnesses with AgentMail.
• Run agents against our docs and site to read their reasoning and fix confusion.
• Shape the agent-facing surface (llms.txt, MCP descriptions, docs structure, error messages).
• Steer and verify our automated page pipeline, briefing freelancers, and backlink outreach.
• Lead the weekly AEO briefing's action queue from freshness debt to competitor watch.

Skills

Agent development

Cross-functional collaboration

Technical writing

Agent traces analysis

Documentation

Open-minded, transparent feedback

Job description

AgentMail, based in San Francisco, seeks an Agent Experience Engineer to own how AI models and agents discover and use our platform. You’ll drive evaluative work, traces, and the agent-facing surface while shaping the automated content pipeline and outreach strategy.

You will collaborate cross-functionally, publish candid writeups, and dive deep into technical problems. A strong focus on retrieval and citation-backed writing is essential.