Agent Contracting & Commissions Specialist

Sammons Financial Group Inc.; West Des Moines (IA); On-site; USD 35,000 - 66,000; Full time

Benefits offered by this job

Health coverage

ESOP & 401(k)

Paid time off

Development opportunities

Volunteer time off

Job summary

Sammons Financial Group is seeking a detail-oriented professional to provide commissions/contracting support to agents and business partners. You will respond to inquiries with accuracy and timeliness, resolving escalated issues and documenting actions in our systems.

Join a collaborative team focused on service quality, knowledge management, and process improvement while supporting multiple platforms and regulatory requirements.

Qualifications

• Excellent verbal and written communication.
• Ability to manage several tasks with accuracy in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work independently or in a team.
• Proactive problem solving and customer service focus.

Responsibilities

• Provide accurate and timely commissions/contracting support to agents and partners.
• Respond to inquiries through multiple channels with high quality.
• Resolve escalated issues and document steps in system.
• Maintain knowledge base of Agency Services and processes.
• Assist management with efficient workflow methods.

Skills

Communication

Multitasking

Education

Bachelor's Degree Preferred

Tools

CRM systems

Agent contracting platforms

Job description

Sammons Financial Group is seeking a detail-oriented professional to provide commissions/contracting support to agents and business partners. You will respond to inquiries with accuracy and timeliness, resolving escalated issues and documenting actions in our systems.

Join a collaborative team focused on service quality, knowledge management, and process improvement while supporting multiple platforms and regulatory requirements.