Agent

Pinkerton Consulting & Investigations, Inc.; Columbus (OH); Hybrid; USD 40,000 - 57,000; Full time

Benefits offered by this job

Life and AD&D insurance

Medical coverage

Dental and vision

401(k)

Paid time off

Licensing/ training support

Job summary

Pinkerton Consulting & Investigations, Inc. seeks an armed security professional to protect client sites and events, delivering concierge-level security, de-escalation, and precise reporting. The role includes monitoring access, conducting patrols, and responding to emergencies.

The position requires a High School Diploma or GED, active armed licenses, and prior law enforcement or military experience; Pinkerton licensing may be required, with potential travel to client sites.

Qualifications

• High School Diploma or GED with law enforcement, military, and/or 5+ years of armed security experience.
• Armed OPOTA, Firearm-Bearer Endorsement, and CCW required.
• Completion of Pinkerton licensing process may be required.

Responsibilities

• Provide concierge-level security at client location or events.
• Deescalate tense situations and write detailed incident reports.
• Conduct investigations and complete investigative reports.
• Oversee campus drop-off/pick-ups and perimeter patrols.
• Provide response services for emergencies, crisis planning, and threats.
• Transport clients to/from locations and monitor CCTV and access controls.

Skills

Customer service

Investigation reports

Access control

Communication skills

Computer literacy

Situational awareness

Education

High School Diploma or GED

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Agent may perform a variety of responsibilities based on the assignment to include concierge-level, residential, campus security, event security, response services, basic driving, and/or investigations.

Responsibilities

Represent Pinkerton’s core values of integrity, vigilance, and excellence.Provide the client with concierge-level security at the client location and/or events.Deescalate tense situations or individuals that may arise.Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.Conduct quality investigations and complete investigative reports.Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.Transport the client to and from company location and/or events, as assigned. Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.Identify and escalate equipment deficiencies/failures.All other duties, as assigned.

Qualifications

High School Diploma or GED with law enforcement, military, and/or 5+ years of armed security experience. An Armed OPOTA, Firearm-Bearer Endorsement, and CCW are required. This position requires completion of Pinkerton's licensing process which will require additional training and may include verification of required licenses and affiliation to the appropriate Pinkerton entity.

• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.
• Prior military or law enforcement experience is preferred.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range

USD $35.00 - USD $35.00 /Hr.