Agency Traffic Manager

15 FINGERS LLC; Buffalo (NY); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Hybrid schedule

Gym & sauna

Kitchen snacks

Job summary

15 FINGERS LLC in Buffalo, NY is seeking an Agency Traffic Manager to own staffing, scheduling, and production across video, print, and digital projects. You’ll be the connective tissue between our creative team, production partners, and timelines, ensuring work moves on schedule and on budget.

In this hands-on role you’ll staff projects, track capacity, negotiate with vendors, book crews, and coordinate handoffs between teams.

Qualifications

• 3–6+ years in a creative producer, project manager, or traffic manager role in agency or in-house environments.
• Experience running production logistics in two of: video/photo, print, digital.
• Comfort negotiating with vendors and freelancers — rates, timelines, contracts.
• Proactive style: flag problems before they become emergencies.
• Fluency with project management tools (Teamwork or similar) and approval tools (PageProof or similar).

Responsibilities

• Resourcing & Scheduling: maintain real-time view of capacity across staff and freelancers; staff new projects quickly; source and manage freelance talent.
• Project & Timeline Management: own timelines from kickoff to delivery across concurrent projects; run status check-ins; inform stakeholders.
• Production: book crews and manage shoot logistics (video/photo); manage vendor relations and production schedules end to end; coordinate handoffs for digital builds.

Job description

Agency Traffic Manager

Reports to: Operations Team size: 5–15 (staff + regular freelancers) Type: Full-time

The Role

We're looking for a Agency Traffic Manager to be the connective tissue between our creative team, our production partners, and our timelines. Right now, a lot of "who's available, where does this stand, who can take this on" lives in the Creative Director's head — we need someone whose full-time job is to own that, so the creative leadership can focus on the work itself.

This is a hands-on role. You'll be staffing projects and tracking timelines and actually running production — booking crews, managing vendors, keeping shoots and print jobs and digital builds on schedule and on budget. You're equally comfortable in a spreadsheet, on a call with a printer, and on set solving a problem before it becomes a delay.

What You'll Own

Resourcing & Scheduling

• Maintain a real-time view of who's working on what, and who has capacity — across staff and freelancers
• Staff new projects quickly, flagging conflicts before they become fires
• Source, negotiate rates with, and manage freelance talent as needed
• Keep Teamwork (and other project tools) accurate and actually useful, not just a formality

Project & Timeline Management

• Own timelines from kickoff to delivery across concurrent projects
• Run status check-ins and keep stakeholders (internal and client-facing) informed without needing to be chased
• Anticipate bottlenecks — budget, approvals, availability — and solve for them early, using tools like PageProof to keep review/approval cycles moving

Production

• Video/Photo: book crews, manage shoot logistics, coordinate post-production timelines and deliverables
• Print/Physical: manage vendor relationships, specs, proofing, and production schedules end to end
• Digital: coordinate handoffs between creative and dev/motion teams, track builds through to launch

What You Bring

• 3–6+ years in a creative producer, project manager, or traffic manager role — agency or in-house, creative/marketing environment preferred
• Real experience running production logistics in at least two of: video/photo, print, digital (we'll train up the third)
• Comfort negotiating with vendors and freelancers — rates, timelines, contracts
• A proactive style: you flag problems before they're emergencies, not after
• Fluency with project management tools (Teamwork or similar); approval tools (PageProof or similar) a plus
• Calm under pressure when five things are due at once — because they will be

Nice to Have

• Experience scaling a production process for a growing team
• Existing network of freelance talent and production vendors

Compensation

$68,000–$85,000, depending on experience.

Benefits & Perks

• Health, dental, and vision insurance — we cover 80% of your premium
• 401(k) with company match
• Hybrid schedule — in office Tuesday–Thursday, work from wherever the other two days
• Paid company-wide break between Christmas and New Year's Day — no burning PTO to actually disconnect
• On-site gym and sauna
• Fully stocked kitchen and bathrooms — snacks and personal hygiene products always on hand, no last-minute drugstore runs
• An active Fun Committee running regular team events — this isn't a once-a-year holiday party culture

Success Looks Like

• Every project has a named owner and a staffed team within 48 hours of kickoff
• Freelance/vendor needs are flagged with real lead time, not last-minute
• The Creative Director is pulled into staffing/scheduling decisions only when it truly needs their input — not by default