Agency Title Clerk - Ellenton, FL

Dealer Services Network

Ellenton (FL)

On-site

USD 20,664 - 30,307

Full time

14 days+
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Benefits offered by this job

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Retirement plan

Job summary

Dealer Services Network in Ellenton, FL is seeking an Agency Title Clerk at one of our Tag Agencies. The role includes processing motor vehicle title documents and providing direct customer service in a fast-paced environment.

The ideal candidate has a high school diploma or GED, strong attention to detail, and proficiency with standard office software. You will handle forms, file documents, and communicate with clients while maintaining accuracy and timeliness.

Qualifications

  • High school diploma or GED required.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy in record keeping.
  • Basic computer proficiency with common software.
  • Ability to work independently or in a team.
  • Willingness to work a full-time schedule.

Responsibilities

  • Provides direct customer service.
  • Provides telephone and/or email customer service.
  • Completes Motor Vehicle forms and title documents.
  • Keeps office and paperwork organized.
  • Scans and files documents.
  • Maintains inventory control.
  • Prepare transactions for Motor Vehicle Run.
  • Reviews and corrects completed transactions.
  • Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
  • Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
  • Processing of handicap permits.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Interacting with the general public on a daily basis.
  • Responding promptly and politely to customer inquiries.
  • Acknowledging and resolving customer issues.

Skills

Communication skills
Interpersonal skills
Attention to detail
Computer proficiency
Teamwork
Adaptability

Education

High school diploma or GED

Tools

Office software

Job description

Job Description
We currently have a great opportunity for an Agency Title Clerk at one of our Tag Agencies.

This location offers a great working environment, and great pay, vacation, life insurance paid by company, 401k with a match.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Abilities

Strong communication skills, both verbal and written. Excellent interpersonal skills and ability to remain calm and courteous under pressure. Attention to detail and ability to accurately record information. Basic computer proficiency, including familiarity with relevant software applications. Ability to work independently and as part of a team. Flexibility to adapt to changing priorities and work schedules.

Duties and Responsibilities
  • Provides direct customer service.
  • Provides telephone and/or email customer service.
  • Completes Motor Vehicle forms and title documents.
  • Keeps office and paperwork organized.
  • Stops, starts, and returns to interrupted tasks.
  • Scans and files documents.
  • Maintains inventory control.
  • Prepare transactions for Motor Vehicle Run.
  • Reviews and corrects completed transactions.
  • Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
  • Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
  • Processing of handicap permits.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Interacting with the general public on a daily basis.
  • Responding promptly and politely to customer inquiries.
  • Acknowledging and resolving customer issues.
Language Ability

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one- on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Education/Experience

High school diploma or general education degree (GED); and equivalent combination of education and experience.

Certificates and Licences

Ability to pass criminal background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to walk, sit, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefit Conditions
  • Benefits waiting period after 30 days, the 1st day of the next month would apply.
  • Only full-time employees are eligible for benefits
Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule
  • 8-hour shift
  • Full Time - Day shift
  • Monday to Friday with alternate Saturdays
Experience
  • Tag Agency: 3 years (Preferred)
  • Title processing: 3 years (Preferred)
  • Data entry: 4 years (Preferred)
  • Document management: 4 years (Preferred)
  • Ability to commute to the location
Pay

Pay – Hourly pay will be based on experience and knowledge.

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