Agency Title Clerk - Citrus Park, FL

Dealer Services Network

Citrus Park (FL)

On-site

USD 20,664,000 - 27,552,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Retirement plan

Job summary

Dealer Services Network in Florida’s Citrus Park area is seeking an Agency Title Clerk to handle title documents, motor vehicle forms, and direct customer service. The role emphasizes accuracy, organization, and timely processing of transactions in a fast-paced office environment.

Ideal candidates have a high school diploma or GED, strong communication skills, and experience with title processing and data entry.

Qualifications

Strong communication skills, both verbal and written.
Attention to detail and ability to accurately record information.
Basic computer proficiency and ability to work with standard software.

Responsibilities

Provides direct customer service.
Responds to telephone and/or email inquiries.
Completes motor vehicle forms and title documents.
Keeps office and paperwork organized.
Scans and files documents.
Maintains inventory control.
Prepares transactions for Motor Vehicle Run.
Reviews and corrects completed transactions.
Researches, verifies and processes documents for titles and registrations.

Skills

Communication skills

Attention to detail

Customer service

Data entry

Education

High school diploma or GED

Job description

Job Description

We currently have a great opportunity for an Agency Title Clerk at one of our Tag Agencies.

This location offers a great working environment, and great pay, vacation, life insurance paid by company, 401k with a match.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Abilities

Strong communication skills, both verbal and written. Excellent interpersonal skills and ability to remain calm and courteous under pressure. Attention to detail and ability to accurately record information. Basic computer proficiency, including familiarity with relevant software applications. Ability to work independently and as part of a team. Flexibility to adapt to changing priorities and work schedules.

Duties and Responsibilities

Provides direct customer service.
Provides telephone and/or email customer service.
Completes Motor Vehicle forms and title documents.
Keeps office and paperwork organized.
Stops, starts, and returns to interrupted tasks.
Scans and files documents.
Maintains inventory control.
Prepare transactions for Motor Vehicle Run.
Reviews and corrects completed transactions.
Checks through completed transactions and/or pending transaction files and contacts clients as reminder.
Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles.
Processing of handicap permits.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Interacting with the general public on a daily basis.
Responding promptly and politely to customer inquiries.
Acknowledging and resolving customer issues.

Language Ability

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one- on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Education/Experience

High school diploma or general education degree (GED); and equivalent combination of education and experience.

Certificates and Licences

Ability to pass criminal background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to walk, sit, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefit Conditions