Agency Representative

UHS; Richmond (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Generous PTO

Medical/Dental/Vision coverage

401K with company match

Student loan refinancing program

Career development opportunities

Pet insurance

Job summary

ARCBO at Universal Health Services (UHS) is seeking a dynamic Agency Representative to provide clerical support to Agency Liaisons, Team Leads and Managers within our Central Billing Office.

Responsibilities include opening and sorting mail, processing vendor and patient requests, and maintaining daily reports. You will use the SMS patient accounting system and ensure accurate filing per retention policies, contributing to efficient operations across a national network.

Qualifications

• High school diploma or equivalent required.
• Strong MS Office skills and attention to detail.
• Experience in healthcare business office preferred.

Responsibilities

• Open and sort mail daily and distribute within the department.
• Process requests from external vendors, patients, and co-workers.
• Assist in completing basic work lists for the department.
• Utilize SMS patient accounting system and its functions.
• Review daily reports for distribution.
• File required paperwork per retention policies.
• Direct problems to appropriate personnel for intervention.
• Execute duties to achieve productivity within timelines.
• Other duties as assigned.

Skills

MS Office (Excel/Word/Outlook)

10-key data entry

Strong communication

Customer-focused

Education

High school diploma or equivalent

Tools

SMS patient accounting system

Job description

Atlantic Region CBO:

The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

Responsibilities

Atlantic Region CBO:

The Atlantic Region Central Billing Office (“ARCBO") or (“CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

https://jobs.uhs.com/atlantic-region-cbo

The Atlantic Region CBO is seeking a dynamic and talented Agency Representative.

The Agency Representative is responsible for providing clerical assistance to Agency Liaisons, Team Leads and Managers.

Key Responsibilities Include

• Opens and sorts mail received on a daily basis as outlined in department procedure and distributes all department mail on a daily basis
• Processes all requests from external vendors, patients, co-workers, etc…
• Assists in completing basic work lists for the department.
• Has a complete understanding of the SMS patient accounting system and is able to utilize all functions appropriately.
• Consistently receives and reviews daily reports for distribution.
• Files all required paperwork by retention policies.
• Directs any problems with accounts or where additional intervention is needed to the appropriate personnel in a timely manner.
• Executes job duties to achieve optimal productivity and efficiency. Uses available work time to complete all tasks with established frames and timelines.
• Other duties as assigned

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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Qualifications

Position Requirements:

• High school diploma or equivalent and 1-3 years healthcare experience preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook); customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required
• Familiarity and 1-3 years healthcare business office experience preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.