Research and Correspondence Clerk

Talentify; Richmond (VA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company match

Career development opportunities

Job summary

Universal Health Services’ Atlantic Region Central Billing Office seeks a dynamic Research and Correspondence Clerk to provide clerical support to the business office. You will work with staff, patients, insurers and other parties to maintain accurate records and timely correspondence.

You will handle mail, patient demographics, denials, and related tasks using multiple computer systems. Strong attention to detail and reliable communication are essential for success.

Qualifications

• High school diploma or equivalent required.
• 1-3 years healthcare experience preferred.
• Strong written and verbal communication skills required.

Responsibilities

• Sorts and updates returned mail via Accurint.
• Handle Returned Mail worklist and related follow-ups.
• Investigates root causes of Returned Mail issues.
• Manage patient demographics forms, remits, and denials.
• Perform other duties as assigned by the office.

Skills

Microsoft Office

Attention to detail

Customer service

Multi-tasking

Education

High school diploma or equivalent

Tools

Accurint

Microsoft Office Suite

Job description

Atlantic Region CBO

The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

https://jobs.uhs.com/atlantic-region-cbo

The Atlantic Region CBO is seeking a dynamic and talented Research and Correspondence Clerk.

The Research and Correspondence Clerk is responsible for providing clerical support to the business office. This position must work effectively with other employees, patients, insurance companies and other outside parties.

Key Responsibilities include

• Sorts and updates returned mail via Accurint
• Responsible for working Returned Mail worklist
• Root causes and attemptes to resolved Returned Mail issues
• Files as required by retention policies
• Responsible for working patient demographics forms, 0 remits, insurance denials, and correspondence using various computer systems
• Other duties as assigned

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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Qualifications

High school diploma or equivalent

1-3 years healthcare experience preferred

Strong Microsoft Office skills (Excel, Word, Outlook)

Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.

Familiarity with pre-registration and 1-3 years healthcare business office experience preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.