Agency Program Coordinator

Accra; Hopkins (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO + self-care day

Volunteer day

Mental health support

HSA/FSA plans

401(k) retirement plan

Medical/Dental/Vision coverage

Job summary

Accra is seeking an Agency Program Coordinator to provide administrative support to Supervising Professionals and Program Leaders. The role includes taking calls, coordinating with the county, and assisting with projects.

The ideal candidate will have a 2-year degree and 2–3 years in an administrative role within health or human services, with strong communication and MS Office skills.

Qualifications

• 2-year degree preferred.
• 2-3 years in an administrative role for Health or Human services preferred.
• Strong written and verbal communication.
• Proficient in data collection, entry, and typing with attention to detail.

Responsibilities

• Provide administrative support to Supervising Professionals and Program Leaders.
• Handle phone calls from participants, employees, and other departments.
• Coordinate actions with the county as needed.
• Assist with Accra projects and task forces as needed.

Education

Two-year degree

Tools

Microsoft Office Suite

Office technology (Fax, Copier, Scanner)

Job description

Description At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home.

We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

Why Work at Accra? Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:

• Work/Life Balance: Schedules designed to help you thrive.
• Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
• Mental Health Support: Free wellbeing programs.
• Smart Financial Options: HSA & FSA plans to help you plan ahead.
• Secure Your Future: 401(k) retirement plan to invest in tomorrow.
• Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
• Professional Development: Training and growth opportunities to advance your career.

About This Role The Agency Program Coordinator will provide administrative support to Supervising Professionals and Program Leaders including, but not limited to taking phone calls from participants, employees, and other departments within Accra, faxing Early Reassessment, 45-day increase, Appeal forms, etc. at the request of Supervising Professionals. Follow up to answer any questions and assist clients by coordinating actions with the county as needed. Agency Program Coordinator will also assist with participating in Accra related projects and task forces as needed.

Requirements Job Requirements:

• 2-year degree preferred.
• 2-3 years in an administrative role for a Health or Human services agency is preferred.
• Ability to provide support to clients, administrative and office staff in a positive manner by clearly communicating in writing and/or verbally.
• Advanced skills in the use of Microsoft Office Suite; Word, Excel, Outlook, and office technology (Fax Machine, Copier, Scanner).
• Maintain a high standard of professional courtesy, flexibility, confidentiality while working in an office environment, independently and as a team member.
• Proficient in data collection, entry and typing skills while maintaining strong attention to detail and organization of information.
• Excellent customer service, interpersonal and problem-solving skills with a person-centered approach.
• Must pass a background study with the Minnesota Department of Human Services.