Agency Operations Lead – Growth & Benefits

Ablevins; Loves Park (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Loves Park, IL, is seeking an experienced Agency Manager to oversee daily operations and enhance customer service. Ideal candidates will have over 5 years of customer service experience, be adept in managing payroll, and lead a team effectively. You will coordinate the service department, ensure compliance with policies, and manage social media initiatives. The position offers a competitive salary range of $65,000.00 - $90,000.00, flexible scheduling, and opportunities for advancement.

Qualifications

• Minimum 5 years of customer service experience, preferably in insurance or related fields.
• Proven ability to coordinate and lead a team effectively.
• Familiarity with payroll, timecard management, and commission reporting.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and coordinate the service department team to deliver excellent customer service.
• Manage payroll processing, timecards, and commission reports accurately and timely.
• Support social media efforts to promote agency engagement.
• Organize office functions, including scheduling and supply management.

Skills

Team coordination

Customer service

Social media management

Timecard management

Organizational skills

Communication skills

Problem-solving abilities

Tools

Office software

Agency management systems

Job description

A local insurance agency in Loves Park, IL, is seeking an experienced Agency Manager to oversee daily operations and enhance customer service. Ideal candidates will have over 5 years of customer service experience, be adept in managing payroll, and lead a team effectively. You will coordinate the service department, ensure compliance with policies, and manage social media initiatives. The position offers a competitive salary range of $65,000.00 - $90,000.00, flexible scheduling, and opportunities for advancement.