Agency Manager: Lead Growth & Service Excellence

Jake Breakey - State Farm Agent; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Retirement Benefit

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Job summary

Jake Breakey - State Farm Agent in Columbus, OH is seeking an Agency Manager to lead office operations, drive business development, and enhance customer engagement. You will coach the team, ensure compliant processes, and contribute to meeting performance goals while building lasting relationships in the local community.

The role offers opportunities for advancement in a supportive, customer-first environment with State Farm values and community involvement.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred but not required.
• Must be able to obtain applicable state insurance licenses (training provided).

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Communication

Organizational skills

Coaching

Multitasking

Job description

Jake Breakey - State Farm Agent in Columbus, OH is seeking an Agency Manager to lead office operations, drive business development, and enhance customer engagement. You will coach the team, ensure compliant processes, and contribute to meeting performance goals while building lasting relationships in the local community.

The role offers opportunities for advancement in a supportive, customer-first environment with State Farm values and community involvement.