Agency Manager - Lead Growth, Health & 401(k)

Sfconnecticutinsurance; Worcester, Northern (MA, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Training & development

Competitive salary

Job summary

State Farm Agent Team is seeking an Agency Manager in Worcester, MA to lead the office, drive client engagement, and optimize operations. This role requires ownership, effective communication, and a results-driven approach to protect what matters for clients.

The position emphasizes leadership, coaching, and community outreach with a compensation range noted for performance. A customer-service background and license readiness are valued for long-term success.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Coach and coordinate workflow for team members.
• Contribute to marketing initiatives and community outreach.
• Track and analyze business metrics to support growth.
• Ensure compliance with policies and procedures.

Skills

Leadership

Communication

Organizational skills

Multi-tasking

Insurance licenses readiness

Job description

State Farm Agent Team is seeking an Agency Manager in Worcester, MA to lead the office, drive client engagement, and optimize operations. This role requires ownership, effective communication, and a results-driven approach to protect what matters for clients.

The position emphasizes leadership, coaching, and community outreach with a compensation range noted for performance. A customer-service background and license readiness are valued for long-term success.