Agency Manager - State Farm Agent Team Member

Sfconnecticutinsurance

Worcester, Northern (MA, KY)

Hybrid

USD 50,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Training & development

Competitive salary

Job summary

State Farm Agent Team is seeking an Agency Manager in Worcester, MA to lead the office, drive client engagement, and optimize operations. This role requires ownership, effective communication, and a results-driven approach to protect what matters for clients.

The position emphasizes leadership, coaching, and community outreach with a compensation range noted for performance. A customer-service background and license readiness are valued for long-term success.

Qualifications

Demonstrated leadership or supervisory experience.
Strong communication and organizational skills.
Ability to manage multiple priorities in a fast-paced setting.
Prior insurance, business, or customer service experience preferred.
Must be able to obtain applicable state insurance licenses.

Responsibilities

Oversee day-to-day activities within the agency office.
Coach and coordinate workflow for team members.
Contribute to marketing initiatives and community outreach.
Track and analyze business metrics to support growth.
Ensure compliance with policies and procedures.

Skills

Leadership

Communication

Organizational skills

Multi-tasking

Insurance licenses readiness

Job description

Full Time in Worcester, MA

Health insurance
Paid time off
401(k) matching
Bonus based on performance

State Farm Insurance will now be available for the first time in Massachusetts. This is a historic event. Come join one of the leading Property & Casualty Insurance companies represented by an award winning Agent. You May Be a Great Fit as an Agency Manager at Kevin Piscitelli - State Farm Agent if

You take ownership and follow through until the issue is fully resolved.
You communicate clearly and confidently, even when the situation is stressful or urgent.
You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
You genuinely care about your community and want to make a positive impact on the people around you.
You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address Worcester, MA 01602

At Kevin Piscitelli - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities