Agency Manager: Lead Growth & Community Impact

Darrell Shelton - State Farm Agent; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Shelton State Farm is seeking a motivated Agency Manager in the Miami area to lead daily office operations, drive client engagement, and manage marketing initiatives. You will coach team members, monitor performance, and ensure compliance with company policies while building long-term customer relationships.

We value leaders who communicate clearly, own outcomes, and thrive in a fast-paced environment. State Farm experience is preferred; state licensing goals support career growth and community

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Communication

Organization

Multitasking

Education

Insurance license (pending)

Job description

Shelton State Farm is seeking a motivated Agency Manager in the Miami area to lead daily office operations, drive client engagement, and manage marketing initiatives. You will coach team members, monitor performance, and ensure compliance with company policies while building long-term customer relationships.

We value leaders who communicate clearly, own outcomes, and thrive in a fast-paced environment. State Farm experience is preferred; state licensing goals support career growth and community