Agency Manager - State Farm Agent Team Member

Crystal Shelton - State Farm Agent; Florida; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

401k matching

Performance bonus

Competitive salary

Dental insurance

Free snacks

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Shelton State Farm in Broward County is seeking a motivated Agency Manager to lead the office, drive business development, and strengthen customer relationships. You will coach the team, guide marketing efforts, and maintain strong community engagement in a fast-paced environment.

The role emphasizes leadership, clear communication, and a commitment to growth, with licensing requirements and a focus on delivering exceptional service to our customers and communities.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Skills

Leadership

Communication

Multitasking

Insurance experience

Licensing requirements

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

You May Be a Great Fit as an Agency Manager at Shelton State Farm if:

• You have State Farm Insurance experience
• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs‑based conversations into confident customer decisions that truly help customers.

Location Address: Broward County

At Shelton State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long‑term customer relationships.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast‑paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.