Agency Manager
Evolving Solution Services
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Benefits offered by this job
Job summary
Pronto Insurance in Houston is seeking an Agency Manager to lead sales initiatives, manage agents, and drive local marketing efforts. This full-time role requires a strong background in customer service and sales, plus bilingual English/Spanish capabilities for certain locations.
The position includes base hourly pay with uncapped commissions and incentives. Training is provided, and licensing support is offered to help you grow within a fast-paced agency environment.
Qualifications
- High School diploma or equivalent preferred.
- Customer service and Sales experience is highly preferred.
- Strong team-building and motivational skills; ability to comfortably present information to teams, clients, and public groups.
- Bilingual skills (English/Spanish) are required for certain locations .
- Excellent written and verbal communication skills.
- Proficiency with computers and data entry is necessary to capture accurate client information quickly.
Responsibilities
- Sell company products and services through established channels within your assigned territory.
- Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets.
- Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads.
- Conduct daily follow-up calls utilizing leads generated from marketing events.
- Establish, monitor, and maintain strong business relationships to drive local marketing activities.
- Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.
- Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently.
- Ensure all carrier underwriting (UW) guidelines are strictly followed when binding business.
- Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily or nightly bank deposits.
- Maintain a clean, professional agency environment stocked with marketing materials and office supplies.
- Travel to various store locations as operationally needed.
- Recruit, train, coach, and develop sales agents to achieve performance goals.
- Foster a high-performing, customer-focused culture aligned with the Pronto service model.
- Ensure agency locations operate efficiently during all scheduled business hours.
- Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.
- Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor.
- Monitor and ensure proper handling of payments, renewal calls, and lead follow-up activities in accordance with company standards.
- Prepare and maintain sales reports and operational updates as required.
- Ensure managers and agents complete daily or nightly deposits accurately and on time.
Skills
Education
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full Time Sales Houston, TX, US
2 days ago Requisition ID: 1664
Salary Range: $17.00 To $19.00 Hourly
Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty (P&C) insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates. We are seeking motivated individuals to join our Leadership team.
Compensation: Hourly Base Pay + Uncapped Commissions & Sales Incentives
Schedule: Full time availability required (shifts may include weekends and holidays based on agency hours of operation).
Training: Fully paid comprehensive training.
Licensing: Must have a valid Limited Lines P&C License (or General Lines P&C License).
Sell company products and services through established channels within your assigned territory.
Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets.
Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads.
Conduct daily follow-up calls utilizing leads generated from marketing events.
Establish, monitor, and maintain strong business relationships to drive local marketing activities.
Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.
Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently.
Ensure all carrier underwriting (UW) guidelines are strictly followed when binding business.
Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily or nightly bank deposits.
Maintain a clean, professional agency environment stocked with marketing materials and office supplies.
Travel to various store locations as operationally needed.
Recruit, train, coach, and develop sales agents to achieve performance goals.
Foster a high-performing, customer-focused culture aligned with the Pronto service model.
Ensure agency locations operate efficiently during all scheduled business hours.
Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.
Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor.
Monitor and ensure proper handling of payments, renewal calls, and lead follow-up activities in accordance with company standards.
Prepare and maintain sales reports and operational updates as required.
Ensure managers and agents complete daily or nightly deposits accurately and on time.
High School diploma or equivalent preferred.
Customer service and Sales experience is highly preferred.
Strong team-building and motivational skills; ability to comfortably present information to teams, clients, and public groups.
Bilingual skills (English/Spanish) are required for certain locations .
Excellent written and verbal communication skills.
Proficiency with computers and data entry is necessary to capture accurate client information quickly.
Paid Licensing: We cover the cost of your ongoing license renewals.
Paid Training: Comprehensive paid onboarding and training
Competitive Medical, Dental, and Vision plans.
401(k) Retirement Plan, plus Short-Term Disability and Life Insurance coverage.
Paid Time Off: Earned paid vacations and paid company holidays.
Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty (P&C) insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates. We are seeking motivated individuals to join our Leadership team.
Compensation: Hourly Base Pay + Uncapped Commissions & Sales Incentives
Schedule: Full time availability required (shifts may include weekends and holidays based on agency hours of operation).
Training: Fully paid comprehensive training.
Licensing: Must have a valid Limited Lines P&C License (or General Lines P&C License).
Sell company products and services through established channels within your assigned territory.
Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets.
Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads.
Conduct daily follow-up calls utilizing leads generated from marketing events.
Establish, monitor, and maintain strong business relationships to drive local marketing activities.
Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.
Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently.
Ensure all carrier underwriting (UW) guidelines are strictly followed when binding business.
Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily or nightly bank deposits.
Maintain a clean, professional agency environment stocked with marketing materials and office supplies.
Travel to various store locations as operationally needed.
Recruit, train, coach, and develop sales agents to achieve performance goals.
Foster a high-performing, customer-focused culture aligned with the Pronto service model.
Ensure agency locations operate efficiently during all scheduled business hours.
Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.
Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor.
Monitor and ensure proper handling of payments, renewal calls, and lead follow-up activities in accordance with company standards.
Prepare and maintain sales reports and operational updates as required.
Ensure managers and agents complete daily or nightly deposits accurately and on time.
High School diploma or equivalent preferred.
Customer service and Sales experience is highly preferred.
Strong team-building and motivational skills; ability to comfortably present information to teams, clients, and public groups.
Bilingual skills (English/Spanish) are required for certain locations .
Excellent written and verbal communication skills.
Proficiency with computers and data entry is necessary to capture accurate client information quickly.
Paid Licensing: We cover the cost of your ongoing license renewals.
Paid Training: Comprehensive paid onboarding and training
Competitive Medical, Dental, and Vision plans.
401(k) Retirement Plan, plus Short-Term Disability and Life Insurance coverage.
Paid Time Off: Earned paid vacations and paid company holidays.
Monday-Friday 9:00am-7:00pm Saturday 10:00am-6:00pm Sunday 12:00pm-5:00pm (some locations)
40hrs
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