Ag Logistics Dispatcher III – Coordinating Shipments & Growth

Wilbur-Ellis; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Wilbur-Ellis in the United States is seeking a Dispatcher III to coordinate shipments between branches and distribution centers and support customer service, order processing, and inventory management.

You will take calls, process orders, prepare shipments for pickup or delivery, coordinate transfers between sites, contact trucking companies, and manage shipping paperwork, with extended hours during busy seasons.

Qualifications

• Ability to read, analyze, and interpret written procedures and reports in English.
• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.
• Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to sit at a desk or computer terminal to perform writing, and keying/typing information.
• High school graduate or equivalent.

Responsibilities

• Take calls, process orders, and prepare shipments for pickup or delivery
• Coordinate transfers of products between branches and the main site
• Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads
• Operate truck scale and complete weight tags, bills of lading, and hazardous materials shipping papers
• Answer telephone and computer inquiries about product orders
• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public
• Conduct physical inventory counts of products stored in warehouses and bulk storage areas
• Calculate total quantities of products by weight and/or volumetric measurements
• Perform receptionist duties as needed by responding to calls and visitors in a professional manner
• Process incoming and outgoing mail, order and maintain office supplies, and maintain computer and other hard and soft filing systems
• Work extended hours and flexible schedules are a requirement during the busy season

Skills

Read, interpret procedures and reports

Customer service orientation

Strong communication skills

Mathematical skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Wilbur-Ellis in the United States is seeking a Dispatcher III to coordinate shipments between branches and distribution centers and support customer service, order processing, and inventory management.

You will take calls, process orders, prepare shipments for pickup or delivery, coordinate transfers between sites, contact trucking companies, and manage shipping paperwork, with extended hours during busy seasons.