Afternoon / Relief Receptionist

Quarryville Presbyterian Retirement Community; Quarryville (PA); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

Free onsite gym membership

Team-oriented environment

Employee assistance program

Employee Referral Bonuses

Paid orientation and trainings

Discounts with local daycare/cellular,

PPE provided

Job summary

Quarryville Presbyterian Retirement Community seeks an Afternoon/Relief Receptionist to join our Customer Service team. You will greet residents, staff and visitors, answer calls, and help keep daily operations running smoothly.

This part-time role runs Monday to Friday from 1:00pm to 7:00pm, with potential mornings or weekends as relief. You should be personable, have solid phone skills, and enjoy helping others in a caring community.

Qualifications

• High School Diploma, GED or equivalent preferred.
• 2+ years of prior customer service experience preferred.

Responsibilities

• Greet residents, staff, and visitors.
• Answer phone calls promptly and politely.
• Check voicemail and email and respond appropriately.
• Sort and deliver mail daily.
• Perform cashier duties (petty cash, stamps, batteries, etc).
• Coordinate internal room reservations.
• Direct urgent issues to appropriate staff.
• Coordinate emergency response activities.
• Close each evening according to guidelines.

Skills

Phone skills

Customer service

Communication

Walking/standing

Basic computer skills

Education

High School Diploma/GED

Job description

Afternoon / Relief Receptionist
Part-Time

Quarryville Presbyterian Retirement Community is seeking an Afternoon/Relief Receptionist to join our Customer Service team!

Are you personable and outgoing with great phone skills? Do you enjoy helping others and talking to new people every day?

This part-time position is Monday to Friday from 1:00pm - 7:00pm, with potential for mornings or weekends as a relief.

Responsibilities:

• Greetand directresidents, staff, and visitors, as needed.
• Answer phone calls promptly and politely.
• Check voicemail and email throughout shift and respond appropriately.
• Sort allinternal mail, postand sortoutgoing mail.
• Performdaily mail delivery to all buildings - will require walking both inside and outside, as needed.
• Performs cashier duties, including requests for petty cash, stamps, postage, batteries and other items.
• Coordinates internal room reservations for residents, team members, and visitors.
• Promptly directs urgent issues or emergencies to the appropriate department or staff person according to established guidelines.
• Coordinates fire, severe weather, and other emergency response efforts according to established guidelines.
• Closes each evening according to established guidelines.

Requirements:

• High School Diploma, GED or equivalent preferred
• At least 2 years of prior customer service experience preferred
• Abilityto be walking and on your feet for a good part of the day, as needed for daily mail delivery to residents and staff..
• Demonstrateexcellent customer service skills
• Basic computer skills are required

We are people, respected and appreciated, serving people, respected, and appreciated.

QPRC Offers:

• Free onsite gym membership
• Team-oriented environment
• Team member appreciation events held various times throughout the year
• Employee assistance program
• Employee Referral Bonuses
• Paid orientation and trainings
• Discounts with a local daycare center, cellular phone providers and more!
• All necessary PPE at no cost to you

We are located just 20 minutes from both Southern Chester County and Northern Maryland!

QPRC is an Equal Opportunity Employer