Aftermarket Sales Manager

Crown; Kentwood (MI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

No agency calls

Job summary

Crown Equipment Corporation is seeking an experienced Marketing Manager / Sales Leader to drive aftermarket sales, strategy, and customer retention across the branch territory. You will coordinate with other managers, lead a team, and focus on service, parts, and training offerings to boost revenues and customer satisfaction.

Qualified candidates bring 5-7 years of related experience, a high school diploma, and a valid driver''s license; a bachelor''s degree and industry experience are

Qualifications

• 5-7 years related experience.
• High school diploma required.
• Valid driver''s license, good driving record, and ability to operate lift trucks for product demos.

Responsibilities

• Manage the Aftermarket Sales Department to maximize the sale of service, parts, and training within the branch territory.
• Develop sales strategies and conduct sales meetings; coordinate activities among managers and review sales-related functions.
• Increase customer satisfaction and retention; maintain direct contact with Branch and National Accounts customers.
• Recruit, select, train, develop, and counsel direct reports.
• Review accounts receivable and vendor invoicing; recommend payment terms and write-offs.

Skills

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Computer skills

Education

Bachelor degree

High school diploma

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

• Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
• Develop sales strategies and conduct sales meetings. Coordinate activities among other managers ensuring proper communication. Review and approve sales-related functions as required.
• Work to increase customer satisfaction and retention. Maintain direct contact with current and prospective Branch and National Accounts customers.
• Recruit, select, train, develop, and counsel direct reports.
• Review accounts receivables and vendor invoicing. Recommend payment terms and write-offs.

Minimum Qualifications

• 5-7 years related experience
• High school diploma required.
• Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
• Three to five years product, service, or parts sales experience. Material handling industry experience preferred.
• Good communication, interpersonal, organizational and computer skills.
• Completion of background check, drug screen, and physical required.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

No agency calls please.

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Marketing Manager, Sales Management, Business Manager, Manager, Marketing, Sales, Management