Aftermarket Sales Manager

Crown Equipment Corporation; Grand Rapids (MI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401K

Job summary

Crown Equipment Corporation is seeking a Marketing Manager / Sales Leader to drive aftermarket sales, develop and execute sales strategies, and enhance customer satisfaction across the Grand Rapids branch.

You will lead a team, coordinate with other managers, and focus on growth of service, parts, and training offerings while maintaining relationships with key national accounts.

Qualifications

• 5–7 years related experience in sales/marketing leadership.
• High school diploma required.
• Valid driver's license and ability to operate lift trucks for demos is not applicable here; focus on sales leadership and market strategy.

Responsibilities

• Manage the Aftermarket Sales Department to maximize service and parts sales within the branch territory.
• Develop sales strategies and conduct sales meetings; coordinate activities among managers.
• Work to increase customer satisfaction and retention; maintain contact with branch and national accounts.
• Recruit, select, train, develop, and counsel direct reports.
• Review accounts receivable and vendor invoicing; recommend payment terms and write-offs.

Skills

Sales leadership

Marketing management

Customer relationships

Strategic planning

Education

Bachelor degree in business

High school diploma

Tools

CRM software

Job description

Company Description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Location

Kentwood, MI, US, 49512

Company Description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Posting External

Job Duties

• Manage the Aftermarket Sales Department to maximize the sale of material handling service and parts, industrial battery service, and operator training within the branch territory.
• Develop sales strategies and conduct sales meetings. Coordinate activities among other managers ensuring proper communication. Review and approve sales-related functions as required.
• Work to increase customer satisfaction and retention. Maintain direct contact with current and prospective Branch and National Accounts customers.
• Recruit, select, train, develop, and counsel direct reports.
• Review accounts receivables and vendor invoicing. Recommend payment terms and write-offs.

Minimum Qualifications

• 5-7 years related experience
• High school diploma required.
• Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.

Preferred Qualifications

• Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience preferred.
• Three to five years product, service, or parts sales experience. Material handling industry experience preferred.
• Good communication, interpersonal, organizational and computer skills.
• Completion of background check, drug screen, and physical required.

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation And Benefits

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

Nearest Major Market

Grand Rapids

Job Segment

Marketing Manager, Sales Management, Business Manager, Manager, Marketing, Sales, Management