Aftermarket Sales Consultant

ProLift Toyota Material Handling; Cleveland (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Company paid life insurance

Company paid short-term disability

Paid parental leave

Pet insurance

Paid time off

Job summary

ProLift Toyota Material Handling is seeking an Aftermarket Sales Consultant to grow our parts, service and rental sales volume and expand our customer base through actionable business plans. You will build lasting relationships by assessing customer needs, setting measurable goals, and delivering results within agreed timelines.

The role emphasizes using MSCRM for prospecting, coordinating with the Equipment Sales Representative, and maintaining strong communication with customers to exceed

Qualifications

• High School Diploma or equivalent.
• 1–5 years of material handling industry experience.
• Strong verbal and written communication skills; proficiency with Word/Outlook/Excel or willingness to learn.

Responsibilities

• Develop itineraries and call reports using MSCRM to manage prospecting and maintain the database.
• Coordinate activities with Equipment Sales Representatives to ensure territory coverage.
• Maintain a time/effort ratio of approximately 80% with current customers and 20% with prospects.
• Communicate effectively via phone, email, and in person to exceed customer expectations.
• Promote ProLift Toyota Material Handling's philosophies and Lean Management values.

Skills

Communication

Education

High School Diploma

Tools

MS Word

MS Outlook

MS Excel

Job description

Company Overview

ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving our customer's business.

We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other.

ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.

Job Summary

This position is responsible for growing our parts, service and rental sales volume while expanding the customer base through business execution plans, including targeting prospects and exceeding annual goals. The Aftermarket Sales Consultant will build long-lasting relationships with customers by exploring their needs and expectations, providing specific measurable goals, and achieving results within a customer’s expected timeframe.

General Duties and Responsibilities

• Utilization of Microsoft Report Management software (MSCRM) to develop itineraries call reports, manage prospecting and other call activity and maintain the database accuracy


• Coordinate activity with Equipment Sales Representative to ensure the territory is covered effectively and efficiently


• Maintain a time/effort ratio of approximately 80% to current customers and 20% to prospective customers


• Maintain excellent communications through phone, email, face to face, reporting and analysis


• Operate in a professional and courteous manner to exceed customer expectations both in presentation and communication


• Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of \"Doing the Right Thing\"; Promote the TLM \"Toyota Lean Management\" philosophy

Educational/Job Requirements

The ideal candidate will have a High School Diploma or equivalent, one to five years of strong material handling industry experience, knowledge or willingness to learn Microsoft products such as Word, Outlook, and Excel. The Aftermarket Sales Consultant communicates to associates, customers, and managers, which requires excellent verbal and written communication skills. The ideal candidate will protect the organization's values by maintaining confidential information utilizing their ability to handle sensitive information.

The ProLift Team

Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates' advancements within the organization.

We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements.

What We Have to Offer

• medical


• dental


• vision


• 401K


• company paid life insurance


• company paid short-term disability


• paid parental leave


• other supplemental insurance options (i.e. - pet insurance)


• paid time off is available after 30 days!

EQUAL OPPORTUNITY EMPLOYER

EQUAL OPPORTUNITY EMPLOYER