Aftermarket Advisor

DAN WOLF AUTOMOTIVE GROUP; Naperville (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Vacation after 90 days

Paid Vacation up to 5 weeks

Paid Holidays

5 day work week

Paid Training

Competitive pay plan

Growth opportunities

Health, Dental, & Vision Insurance

401K

Positive & motivating work environment

$21.00 Per hour plus spiffs andBonuses

Job summary

Dan Wolf Automotive Group seeks an Automotive Aftermarket Advisor to energize the Aftermarket Department. You will coordinate vehicle accessory installations, ensure smooth execution, and deliver top-tier customer satisfaction in a fast-paced dealership environment.

This role offers a Monday–Friday schedule with open availability preferred, plus a comprehensive benefits package that includes paid vacation, holidays, a strong pay plan with bonuses, health/dental/vision insurance, 401K, and growth

Qualifications

• Sales experience or background
• Excellent customer service skills
• Strong communication abilities
• Bilingual is a plus

Responsibilities

• Coordinate vehicle accessory installations and ensure quality control of delivered vehicles
• Schedule repairs for aftermarket vendors and assist guests with RO details
• Provide timely updates to guests and maintain clear communication
• Assist Accessories Manager with retrieval of RO information for monthly reporting
• Close out work orders and assist with loaner vehicle coordination
• Identify opportunities to upsell accessory packages and deliver full explanations to guests

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Energetic

Job description

Dan Wolf Automotive Group is on the hunt for a top-notch Automotive Aftermarket Advisor to bring energy, precision, and a results-driven mindset to our Aftermarket Department! We’re looking for a go-getter who takes pride in getting things done, is a self-motivated worker, and is eager to elevate our accessory operations to the next level.

In this role, you’ll be the driving force behind coordinating vehicle accessory installments, ensuring seamless execution and top-tier customer satisfaction. If you’re motivated, detail-oriented, and ready to own your success, we want you on our team!

This position will work Monday - Friday with open availability preferred.

WE OFFER:

• Paid Vacation after 90 days
• Eligible for up to 5 weeks of Paid Vacation
• Paid Holidays
• 5 day work week
• Paid Training
• Competitive pay plan
• Growth opportunities
• Excellent Health, Dental, & Vision Insurance
• 401K
• Positive & motivating work environment
• $21.00 Per plus spiffs and bonuses

You will…

• Working with both Service and Aftermarket departments to ensure quality control of delivered vehicles
• Organization of different installations
• Schedule repairs for Aftermarket vendors and assist our guest with ecp repairs
• Make sure No Show customers receive calls back to reschedule appointments
• Provide excellent customer updates - good communication skills needed
• Assist Accessories Manager to retrieve RO information as needed for monthly reports
• Write up the guest when they come in and work with getting them into a loaner vehicle
• Assisting Service/Sales Customers with Loaner vehicles
• Close out of the work orders, distribution of copies for month end reports.
• Create opportunities to sell Accessory Packages
• Deliver the vehicle to guests with full explanations of work, installation and any questions they may have.

You…

• Are enthusiastic with high energy throughout the workday
• Have sales experience/background
• Are outgoing with a friendly personality, especially while handling objections
• Have quality customer service skills
• Possess strong communication skills
• Are persistent, competitive and have a good work ethic
• Focus on the customer’s needs to enhance dealership and personal sales
• Are computer literate and have basic math skills
• Bilingual is a plus