Aftermarket Account Manager

SPX Technologies; Overland Park (KS); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Generous and flexible paid time off

Competitive health insurance plans

401(k) match starting day one

Performance-based compensation

Job summary

A leading HVAC and measurement solutions provider is seeking an Aftermarket Key Account Manager to manage relationships with key customers. This role involves increasing revenue growth, ensuring service fit, and meeting targets. Candidates should have over three years of direct sales experience, knowledge of industrial markets, and strong communication skills. The position also requires maintaining Salesforce CRM and developing product strategies. A Bachelor's degree is preferred. Opportunities for flexible paid time off and competitive health insurance are offered.

Qualifications

• 3+ years of direct sales experience in account management.
• Knowledge of industrial markets or customers.
• Experience with HVAC and industrial processes.

Responsibilities

• Build and maintain sales and customer relationships.
• Develop strategies for product introduction.
• Maintain Salesforce CRM for tracking customer engagement.

Skills

Direct sales experience

Account management

CRM system practices

Excellent verbal communication skills

Education

Bachelor's degree in mechanical processes

Tools

Salesforce CRM

MS Word

Excel

PowerPoint

SAP or other ERP systems

Job description

SPX Technologies, a leader in HVAC and Detection & Measurement, is seeking an Aftermarket Key Account Manager to manage relationships with Marley's top customers. The role involves driving revenue growth, ensuring product and service fit, and meeting quarterly booking targets.

Job Summary

As an Aftermarket Key Account Manager, you will build relationships with Marley’s top customers to implement key corporate initiatives and achieve revenue growth targets within the assigned account base.

Responsibilities

• Build and maintain parts sales and customer relationships.
• Pursue and cultivate relationships within key accounts.
• Align channel sales and service teams to optimize customer product needs.
• Develop strategies for product introduction, quoting opportunities, and long‑term sales growth.
• Work with the quote and sales order support team to ensure accurate order processing.
• Present parts replacement proposals to customer accounts.
• Perform on‑site product inspections and recommend service solutions.
• Maintain Salesforce CRM to track customer engagement and revenue targets.
• Solicit and analyze customer feedback on product performance and pricing.
• Coordinate with regional sales teams to enhance key account management practices.

Required Experience & Skills

• 3+ years of direct sales experience with account management and CRM system practices.

Ideal Experience & Skills

• Knowledge of industrial markets or customers and cooling towers.
• Aftermarket or distributor sales experience.
• Experience with HVAC, industrial processes or power plants, and familiarity with engineering documents.
• Proficiency in MS Word, Excel, and PowerPoint.
• Proficiency with SAP or other ERP systems.
• Project scheduling experience.
• Strong time‑management and prioritization skills.
• Excellent verbal communication skills.

Education & Certifications

• Bachelor’s degree highly preferred, with focus or aptitude for mechanical processes.
• Driver’s license and proof of insurance.

Travel & Working Environment

• Office-based Monday–Friday, with travel to customers as required.
• Ability to travel at least 50% of the time.
• May involve work outside normal hours and in outdoor environments subject to noise, heat, or weather.
• Keyboarding/typing and occasional lifting up to 20 pounds.
• High-volume, fast-paced work environment.

Benefits

• Generous and flexible paid time off, including personal, caregiver, parental, and volunteer leave.
• Competitive health insurance plans and 401(k) match, starting day one.
• Performance-based compensation and bonus plans.
• Educational assistance, leadership development, and recognition programs.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.