After Sales Service Department

Elevate Human Capital; Middlesex (NJ); In loco; USD 21.000 - 33.000; Tempo pieno

Descrizione del lavoro

Elevate Human Capital is seeking an After Sales Coordinator for our client in West Chester, OH. This role provides administrative and transactional support to the Sales team, expediting orders, ensuring documentation accuracy and proactive customer follow-up after the sale.

The ideal candidate has strong MS Office skills, clear communication, and the ability to juggle multiple priorities in a fast-paced environment. High school diploma required with 2+ years admin experience preferred.

Competenze

• Support sales team with administrative tasks and order processing.
• Ensure documentation accuracy and customer follow-up.
• Expedite orders and manage POs and sales orders.
• Maintain inventory control procedures and RMAs.

Mansioni

• Dedicated support to answer or coordinate responses for all requests from the assigned customers.
• Ensure high levels of customer satisfaction through excellent sales service.
• Comply with inventory control procedures and RMAs.
• Expedite orders and incoming POs and Sales Orders.
• Advise sales of any changes on incoming PO's and Sales Orders.
• Update Sales orders with any changes to customer information.
• Other sales/expediting duties as assigned by manager.

Conoscenze

Strong communication

Customer service

Multitasking

Sales support

Formazione

High school diploma

College coursework preferred

Strumenti

Microsoft Office Suite

Descrizione del lavoro

EHC is currently looking for anAfter Sales Coordinator for a Client in West Chester, OH.

The Inside Sales Coordinator provides administrative and transactional support to the Sales team. This role focuses on expediting, documentation accuracy, and customer follow-up to ensure a high level of service after the sale is completed.

Essential Responsibilities:

• Dedicated support to answer or coordinate responses for all requests from the assigned customers
• Ensure high levels of customer satisfaction through excellent sales service
• Comply with inventory control procedures and RMA's
• Expedite orders and incoming PO's and Sales Orders
• Advise sales of any changes on incoming PO's and Sales Orders
• Update Sales orders with any changes to customer information
• Other sales/expediting duties as assigned by manager.

Required Skills and Abilities:

• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment.

Education and Experience:

• High school diploma required; college coursework preferred
• At least two years of administrative experience is preferred