After Hours Specialist - Healthcare

The Sisters of Mercy of the Americas; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

The Sisters of Mercy of the Americas in Chicago, IL seeks an On-Call Companion to support Sisters during urgent healthcare situations. This non-exempt role involves on-call shifts, caregiving tasks, safe transportation, and collaboration with the Life Care Coordinator.

Responsibilities include responding from 6 p.m. to 6 a.m., remaining within 30 minutes of Mercy Circle, accompanying Sisters to hospitals, documenting care details, and keeping logs.

Qualifications

• High school diploma required.
• Current Illinois drivers license without significant violations.
• Some college coursework preferred; caregiving experience valued.

Responsibilities

• Serve on call as scheduled, generally for a minimum of seven consecutive days, and remain available from 6 p.m. to 6 a.m. to respond to urgent or emergent healthcare needs.
• Remain within a 30-minute drive of Mercy Circle while on call.
• Respond to calls and accompany Sisters at local hospitals, emergency rooms, or urgent care centers.
• Help Sisters communicate with healthcare providers and document information shared by medical staff.
• Communicate and coordinate with the Life Care Coordinator according to established procedures.
• Provide transportation when needed and assist Sisters in and out of the vehicle, ensuring safety.
• Keep the vehicle clean, fueled, and in good working condition.
• Maintain daily service and mileage logs.
• Notify the Life Care Coordinator of any concerns regarding a Sisters condition or needs.
• Perform other duties as assigned.

Skills

Illinois drivers license

English communication

Mobility & safety

Education

High school diploma

Job description

Location: Chicago, IL
FLSA Status: Non-exempt
Salary Range: $17.00-23.00/hr.
Telecommute: Not Eligible

Welcome to Mercy, where the mission meets you!

Are you an On-Call Companion with a heart for service and a passion for supporting others through unexpected healthcare needs? Join the Sisters of Mercy, and be part of something extraordinary—caring for those who have spent their lives caring for others.

Why You’ll Love It Here:

Make a meaningful difference by supporting the Sisters during urgent healthcare situations.

Build genuine relationships with the Sisters you serve.

Help ensure the Sisters feel safe, supported, and cared for when they need it most.

What You’ll Do:

Serve on call as scheduled, generally for a minimum of seven consecutive days, and remain available from 6 p.m. to 6 a.m. to respond to urgent or emergent healthcare needs.

Remain within a 30-minute drive of Mercy Circle while on call.

Respond to calls and meet or accompany Sisters at local hospitals, emergency rooms, or urgent care centers.

Help Sisters communicate with healthcare providers and document information shared by medical staff.

Communicate and coordinate consistently with the Life Care Coordinator according to established procedures.

Provide transportation when needed and assist Sisters in and out of the vehicle, ensuring they are safely positioned and wearing seat belts.

Keep the vehicle clean, fueled, and in good working condition.

Maintain daily service and mileage logs.

Immediately notify the Life Care Coordinator of any concerns regarding a Sister’s condition or needs.

Perform other duties as assigned.

What You Bring:

High school diploma.

Current Illinois driver’s license without significant moving violations.

Preferred Qualifications:

Some college coursework.

Formal or informal caregiving experience.

Familiarity with or an established relationship with the Sisters of Mercy in the Chicago area.

Experience communicating with healthcare providers.

Ability to clearly document and understand information regarding a Sister’s healthcare status and treatment.

Ability to push and maneuver a wheelchair over long distances.

Ability to lift, push, pull, or carry objects weighing less than 50 pounds.

Ability to communicate clearly in English, understand others, read written materials, and maintain accurate documentation.

Sufficient mobility and strength to move throughout the building and help ensure the Sisters’ safety.

Ability to use a computer and standard office equipment and perform basic mathematical calculations.

More Than a Role—It’s a Ministry of Care

At the Sisters of Mercy, our mission is rooted in compassion, dignity, and social justice. When you care for our retired Sisters, you become part of a legacy of mercy and service.

Ready to Bring Your Whole Heart to Work?

If you’re looking for more than just a job—and want to make every shift meaningful—

Let your compassion shine with the Sisters of Mercy.