After-Hours On Call Helpline Responder

Wake Forest University Pre-College Programs; Northern (KY); Hybrid; USD 28,000 - 39,000; Part time

Job summary

Wake Forest University seeks a Part-time Safe Office On-Call Responder to provide immediate after-hours support to students subjected to sexual harassment, assault, stalking or domestic violence. You will coordinate follow-up with the Associate Director and maintain confidential records following campus protocols.

The role requires on-call availability 24 hours during assigned shifts, with weekend and weekday coverage in fall and spring terms. A bachelor’s degree plus formal training is required.

Qualifications

• Bachelor’s degree with 20 hours of training in sexual assault and domestic violence response.
• 1–2 years of experience responding to sexual and domestic violence incidents.
• Understanding of privilege laws and confidential information management.
• Excellent written and verbal communication and professionalism.

Responsibilities

• Remain accessible by cell phone during on-call shifts.
• Respond to incidents and provide confidential support to survivors.
• Accompany to hospital or assist with legal/police matters as needed.
• Keep timely, accurate records following policies.

Skills

Communication skills

Interpersonal skills

Crisis response

Education

Bachelor's degree with 20 hours training in sexual assault and domestic violence response

Job description

## Safe Office On-Call ResponderApplylocations: Winston Salem, NCtime type: Part timeposted on: Posted 3 Days Agojob requisition id: R0008874****External Applicants:****Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.Cover Letter and Supporting Documents:* Navigate to the "My Experience" application page.* Locate the "Resume/CV" document upload section at the bottom of the page.* Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.**Important Note: The "My Experience" page is the *only* opportunity to attach your cover letter, resume, and supporting documents. *You will not be able to modify your application or add attachments after submission.*******Current Employees:****Apply from your existing Workday account in the Jobs Hub. *Do not apply from this website.***A *cover letter is required for all positions;* optional for facilities, campus services, and hospitality roles unless otherwise specified.****Job Description Summary**The Safe Office On-Call Responder provides immediate after-hours response to Wake Forest University, Reynolda campus students who have been subjected to sexual harassment, assault, domestic/relationship violence or stalking. The On-Call Responder coordinates long-term and follow-up responses with the Associate Director of the Safe Office. This position requires on-call response 24 hours a day during assigned shifts. Shifts are scheduled on weekends and weekdays during the fall and spring semesters. This is a part-time position.**Job Description****This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.******Essential Functions:***** Remain accessible by cell phone at all times during scheduled on-call shifts to respond to incidents of sexual assault, domestic/relationship violence or stalking.* Respond promptly to all calls for assistance or questions about resources regarding sexual and domestic/relationship violence and stalking.* Provide immediate response to survivors in the event of a reported incident, following applicable University policies, guidelines, and protocols established by the Associate Director of the Safe Office. Response may include, but is not limited to, providing confidential consultation to the individual, accompanying the individual to the hospital or to meet with legal/police authorities and connecting the individual to appropriate campus and community resources.* Provide follow-up assistance and response as directed by the Associate Director of the Safe Office.* Consult with the Associate Director of the Safe Office as appropriate during and after responses.* Keeps timely, accurate, and ethical records consistent with UCC/Safe Office policy and relevant professional code(s) of ethics immediately after a response. Completes initial and ongoing training as necessary on applicable Wake Forest University protocols and procedures.* Meets monthly with the Safe Office team, or more frequently if circumstances warrant.* Performs other related duties as assigned.****Required Education, Knowledge, Skills, Abilities:***** Bachelor’s degree with a minimum of 20 hours of documented training in sexual assault and domestic/relationship violence response.* One to two years of experience responding to incidents of sexual and domestic/relationship violence.* Understanding of applicable privilege communication laws and the ability to manage confidential information and use sound judgment in responding to crises.* Excellent written and verbal communication skills.* Excellent interpersonal skills and a high degree of professionalism.* Ability to work effectively with a diverse student population, faculty, staff, administrators, parents and external agencies.* Ability to meet requirements of the University's automobile insurance.****Physical Requirements:***** Operating motor vehicles in the event a survivor needs transport to a hospital for examination following assault****Environmental Conditions:***** No adverse environmental conditions expected**Additional Job Description**Disclaimer:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.*To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.**Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.**Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.***Time Type Requirement**Part time### ### **Note to Applicant:**This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.*In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.*****Equal Opportunity Statement****The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.